
Mezbaul Haque
Customer Service Assistant

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About me
Tech Ops Executive at Chaldal
Education

National University of Bangladesh
2018 -Bachelor of Honours PhilosophyCompleting 'Bachelor of Honours' Degree in 'Philosophy' at Govt. M. M. College, Jashore (affiliated with National University of Bangladesh). Expected Graduation: June 2024.
Experience

Unimart Limited
Feb 2019 - Mar 2020Customer Service Assistant
Chaldal
Mar 2021 - nowIn addition to my current role, I also serve as the office administrator for Chaldal Engineering, handling a variety of tasks to ensure the smooth operation of the workplace. Here's a breakdown of my responsibilities:- Tech HR Support: I process leave requests for engineers, a function that falls under the umbrella of Tech HR.- Office Maintenance: I coordinate all maintenance work within the office to ensure a well-maintained environment.- Guest House Management: I oversee both maintenance and cleanliness at the company's guest house.- New Hire Onboarding: I facilitate the onboarding process for new engineers joining the Chaldal Engineering team.- Asset Management: I manage and track all office assets, keeping an inventory to ensure proper control.- Office Supplies Management: I maintain a stock of necessary office supplies, ensuring they're readily available for everyone.- Team Leadership: I provide supervision and direction to support staff, including cleaning personnel and security guards.- Event Planning: I organize various events to promote team bonding and company culture, such as Iftar Mahfil gatherings, game nights, and get-togethers.- Travel Arrangements: I manage airport pickups and drop-offs for international engineers, investors, CTOs, and directors, ensuring their smooth arrival and departure.- Standard Operating Procedures (SOPs): I develop and maintain SOPs for the office, outlining procedures for various tasks to streamline operations and ensure consistency. Show less
Tech Ops Executive
Oct 2022 - nowTech Ops Trainee
Mar 2021 - Oct 2022
Licenses & Certifications
- View certificate

Responsive Web Design
FreeCodeCampAug 2021
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