Daniel Punches

Experience

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  Augusta State University

  Sept 2006 - Dec 2007

  Student Assistant (ITS)

  - Assisted full time staff in the general day to day network support operations. Tasks included but not limited to port activation, network jack repairs, physical tape rotation, and account unlocks.

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  Crosslink Consulting LLC

  Jan 2008 - May 2008

  Systems Technician

  - Consultant for multiple clients to fix a wide variety of information technology problems ranging from simple workstation problems to Windows Server Administration and product recommendations.

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  Medac, Inc and KAM Technologies

  May 2008 - Aug 2009

  Support Analyst

  - Develop a workstation re-imaging process to re-image multiple computers simultaneously using Symantec Ghost. Script was created to automate installation of Windows. Installed many additional system drivers (video, network, audio) to the Windows image to prevent unknown hardware after imaging.- Create SQL code that would generate reports for our anesthesia billing customers.- Troubleshoot the in house programmed software known as Kam2000 and submitted the fixes to the developers for review and implementation.- Create documentation in the WIKI known as Confluence from Atlassian which allowed new hires to quickly learn their roles in my team. Show less

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  Augusta State University

  Sept 2009 - Jan 2013

  - Administer Windows server and roles.- Administer Red Hat Linux server and roles.- Administer Virtual Environment (VMware).- Administer SAN storage (Dell EqualLogic).- Administer network switch (Enterasys)- Administer wireless infrastructure (Bluesocket).- Administer network load balancer (Kemp).- Administer FTP server (IpSwitch WSFTP_Server).- Administer Email services (MS Exchange Svr 2010).- Administer Microsoft SQL Server.- Troubleshoot server and appliance hardware issues.- Document standard operating procedures and work flows.- Lead groups for internal group efforts.- Create batch and powershell scripting.- Review enterprise backups (Symantec Backup Exec).- Monitor environment health (WhatsUp Gold).Primary person responsible for servers. Assist primary person responsible for networking. Show less - Administer Windows server and roles.- Administer Red Hat Linux server and roles.- Administer Virtual Environment (VMware).- Administer SAN storage (Dell EqualLogic).- Administer network switch (Enterasys)- Administer wireless infrastructure (Bluesocket).- Administer network load balancer (Kemp).- Administer FTP server (IpSwitch WSFTP_Server).- Administer Email services (MS Exchange Svr 2010).- Administer Microsoft SQL Server.- Troubleshoot server and appliance hardware issues.- Document standard operating procedures and work flows.- Lead groups for internal group efforts.- Create batch and powershell scripting.- Review enterprise backups (Symantec Backup Exec).- Monitor environment health (WhatsUp Gold).Assist primary person responsible for servers. Assist primary person responsible for networking. Show less

  • Network Specialist II

    Aug 2011 - Jan 2013

  • Network Specialist I

    Sept 2009 - Jul 2011
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  Georgia Regents University

  Jan 2013 - Sept 2014

  Systems Support Specialist II

  Augusta State University (Summerville) and Georgia Health Sciences University (Downtown) have merged to create Georgia Regents University as of January 8, 2013.- Administer Windows server and roles.- Administer Red Hat Linux server and roles.- Administer Virtual Environment (VMware).- Administer FTP server (IpSwitch WSFTP_Server).- Administer Email services (MS Exchange Svr 2010).- Administer Microsoft SQL Server.- Troubleshoot server and appliance hardware issues.- Document standard operating procedures and work flows.- Lead groups for internal group efforts.- Create batch and powershell scripting.- Review enterprise backups (Symantec Backup Exec).- Monitor environment health (WhatsUp Gold).Primary responsibility Microsoft Office 365 administration. Show less

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  Cerner Corporation

  Oct 2014 - Mar 2019

  Auditing and Reporting- Audit systems and access to mitigate risks.- Review MFA Logs (DUO).Cybersecurity Incident Response and Management- Review security events (Dell SecureWorks tickets).- Review incident/request tickets (Remedy).Identity and Access Management- Administer FTP server (Globalscape EFT server).- Process security authority requests.- Process VPN request.Project Information Security Risk Assessment- Assess project risk assessment of new applications and systems.- Assess project risk assessment of upgrades to software or equipment.- Perform remote clinic risk assessment.Security Technology Management and Monitoring- Cisco AMP- Cisco Umbrella URL white/black listing.- E-mail review for malicious content or phishing links.- Splunk Administration.Vulnerability Management- Administer and perform phishing tests (Phishing Frenzy).- Review vulnerability reports (Qualys). Show less Georgia Regents University has collaborated with Cerner Corporation to create the Jaguar Collaborative. System Management Group.- Administer Windows server and roles.- Administer Red Hat Linux server and roles.- Administer Virtual Environment (VMware).- Administer FTP server (IpSwitch WSFTP_Server).- Administer Email services (MS Exchange Svr 2010).- Administer Microsoft SQL Server.- Troubleshoot server and appliance hardware issues.- Document standard operating procedures and work flows.- Lead groups for internal group efforts.- Create batch and powershell scripting.- Review enterprise backups (Symantec Backup Exec).- Monitor environment health (WhatsUp Gold).Primary responsibility Microsoft Office 365 administration. Show less

  • Cybersecurity Analyst

    Oct 2015 - Mar 2019

  • Information System Specialist

    Oct 2014 - Oct 2015
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  Augusta University

  Apr 2019 - now

  - Coordinate student assistant work schedules and work duties.- Train student assistants to perform daily duties.- Provide guidance to questions from student assistants.- Input Incidents of Compromise (IOCs) within security tools.- Research and review new and existing threat intelligence to develop action plan to protect enterprise.- Produce and organize documentation in regards to duties, standard operating procedures (SOPs), and playbooks.- Review current application architecture to suggest improvements and enhancements.- Triage security alerts via SIEM (Splunk).- Create and review correlation searches via SIEM (Splunk).- Review workstations/server alerts via Endpoint Detection and Response (EDR).- Review reported Phishing messages to purge and block.- Threat hunting.- Process emergency terminations/suspensions. Show less Augusta University and Cerner Corporation ended the Jaguar Collaborative. All Information Technology employees from the Jaguar Collaborative were migrated to Augusta University.- Coordinate student assistant work schedules and work duties.- Train student assistants to perform daily duties.- Provide guidance to questions from student assistants.- Input Incidents of Compromise (IOCs) within security tools.- Research and review new and existing threat intelligence to develop action plan to protect enterprise.- Produce and organize documentation in regards to duties, standard operating procedures (SOPs), and playbooks.- Review current application architecture to suggest improvements and enhancements.- Triage security alerts via SIEM (Splunk).- Create and review correlation searches via SIEM (Splunk).- Review workstations/server alerts via Endpoint Detection and Response (EDR).- Review reported Phishing messages to purge and block.- Threat hunting.- Process emergency terminations/suspensions. Show less

  • SOC Manager

    Jan 2022 - now

  • SOC Analyst II

    Aug 2021 - Dec 2021

  • SOC Analyst l

    Apr 2019 - Jul 2021