Deborah Snowtala

Experience

• 

  Polestar Distributors, a division of Mauzik Industries Inc.

  Oct 2004 - Aug 2013

  Purchasing Agent and Inside Sales

  Built and maintained solid and respectful relationships with more than 50 vendors. Became adept at recognizing and using vendors' core competencies for mutual advantage.Supported 4 salespeople and the president in completing most sales. Increased sales revenue by 45% by streamlining inside sales processes, efficiency and acquiring expert product knowledge.Achieved customer satisfaction 98% of the time. Resolved customer concerns within 24 hours or less. Received numerous compliments and comments of appreciation from engineering and management personnel for excellent customer service. Show less

• 

  United States Postal Service

  Nov 2014 - Feb 2015

  City Carrier Assistant
• 

  Electrical Lines LLC

  Apr 2015 - Jul 2021

  Inside Sales

  Provided outstanding sales coverage and customer service to electrical distributors for 12 different manufacturers in a 5-state territory.Organized and responded to a steady stream of emails from distributors with requests for quotes, pricing, availability, order tracking and status of purchase orders; responded immediately to emails and resolved issues within 2 hours or less resulting in customer satisfaction.Lead contact for 4 different manufacturers between the company and its customers. Responsible for expert product knowledge, order processing and successful problem resolution. Show less

• 

  Lockheed Martin

  Apr 2022 - now

  Procurement Representative