Safra Junaid

Experience

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  OGILVY ACTION (PVT) LTD

  Jan 2011 - Jan 2011

  REDBULL WINGS TEAM MEMBER – MARKETING

  Web Address - http://ogilvy.lk/neo/Neo@Ogilvy Sri Lanka is a full-service marketing communications agency at the forefront of the digital revolution. We provide our clients with competent and comprehensive marketing services for the digital age.We deliver market place foresight to our clients to help them navigate a digital eco system where new platforms, technologies, channels and media properties are constantly evolvingREDBULL WINGS TEAM MEMBER – MARKETING The Red Bull Wings Team is a fun-loving, entrepreneurial, charming and dynamic group at the heart of Red Bull’s marketing strategy. Our goal is to drive product trial, win new users, and introducing existing users to new consumption occasions. We make sure that every consumer we sample gets a special interaction, showing them how much Red Bull cares. Wings Team Members are the face of the Red Bull brand. Show less

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  CBL NATURAL FOOD PVT (LTD)

  Jan 2012 - Jan 2015

  Guest Relation Assistant

  CBL Natural Foods has its operational roots in 1989 when Cecil Foods commenced exporting fresh fruits & vegetables to the global market. The acquisition of Cecil Foods by Ceylon Biscuits Limited (CBL) in the year 2003 made way for the company to change its name to CBL Natural Foods in 2007, to maximize its operational & marketing potential under the CBL brand.• Supervision of the front-line staff, from maintaining proper cash control to guest service standards on a day-to-day basis • Attend to Client’ enquiries, requests, complaints and compliments • Ensure proper training and procedures are in place to ensure provision of quality services • Attend to crisis or emergency situations and perform service recovery. • Monitors Front Office personnel to ensure guests receive warm attention and personal recognition. Show less

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  GOOD MARKET SRI LANKA

  Jan 2013 - Jan 2015

  MEMBER AND VENDOR

  http://www.goodmarket.lk/The Good Market was started as a mission-driven social enterprise to promote products and services that are “good for the planet, good for the country, and good for you.”• Was an active member and a good market vendor representing the brand ‘’ Cecil” CBL Natural products and selling FDA approved high quality organic Tropical Fruit products, Coconut products, Cashew and Spices.http://www.cblnaturalfoods.com/

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  1ST BANK CARD SERVICES, INC.

  May 2015 - Aug 2015

  Customer Service Representative

  1st Bank Card Services has been in business and was founded in 2002. Our primary goal is to support and give a better quality of service to all our merchants. We want to open accounts, provide the ability to process credit cards for a reasonable cost. ▪ Responded to customer needs; took orders, determined charges, and oversaw billing or payments.▪ Opened up new accounts and updated customer accounts.▪ Resolved customer inquiries, preventing escalation to management. Show less

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  AJN TRADING Inc (California)/ Ceylon Plant Food (Sri Lanka)

  Aug 2015 - now

  Director

  AJN Trading INC is a leading independent national distributor of natural and Organic related products in the United States from Sri Lanka.Ceylon Plant Food (pvt) Ltd is a leading FMCG Company in Sri Lanka. We could offer you quality Virgin Coconut Oil, Coconut Milk, and Desiccated Coconut in different grades and cuts, organic spices, organic dry fruits, fruits in cans, and organic fruit juices at the best price. As you are well aware, Sri Lanka is an island rich in coconut plantations and is one of the world's largest producers of coconut-based products.Our factory has been accredited with ISO 22000, ISO 14001:2004, and ISO OHSAS 18001:2007 certifications. Also, our VCO products are certified for Organic Export for the EU, USDA(NOP)-US region, JAS-Japan, FIPA-Korea, Star K (kosher), Fairtrade International, Organico Mexico, and COR (Canadian Organic) We have very satisfied customers in the USA, Germany, Saudi, the UK, New Zealand, Canada, Singapore, and Japan. We ensure our prices are very competitive to the international markets.Also, we can do private labels and provide any quantity as per customer request.Please visit our website via the link below for more information regarding the company and our range of products.Website: www.ceylonplantfood.comE-Brochure: https://heyzine.com/flip-book/1001afb56c.htmlEmail: safraj@ceyplalk.com Show less

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  Mysore Woodlands Restaurant

  Sept 2015 - Sept 2017

  Cashier/ Host

  ▪ Made event bookings for the restaurant, via telephone, in-person, and by email, dealing promptly with all inquiries relating to the restaurant, turning inquiries into bookings, and handling guest orders.▪ Liaised with the restaurant management regarding special events and provided support in event planning and execution.▪ Coordinated all tables and escorted guests to the tables, ensuring a positive dining experience.

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  Soren Inc.

  Apr 2016 - Jul 2016

  Account Executive

  http://www.sorenincblog.com▪ Researched potential prospects including B2B contacts; promoted T-Mobile telecommunications packages, negotiated, and closed at least two sales per day.▪ Researched and analyzed sales options; built and maintained relationships with clients and prospects.▪ Stayed current with trends and competitors to identify improvements or recommend new products.▪ Conducted B-to-B sales and marketing for Constellation Energy with an objective to switch at least three businesses per day. Show less

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  Kendall College

  Jan 2018 - Jan 2019

  Business Office Assistant

  ▪ Served as the first point of contact for all inquiries, ensuring a high level of service to faculty, staff,students, resolving issues within the scope of the role.▪ Accepted payment and handled billing; wrote routine documents and correspondence; collated and organized data for reports.▪ Maintained office equipment and supply inventory and took on special project work when required.

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  Hertz

  Sept 2020 - Mar 2021

  Branch Manager Trainee

  ▪Supporting achievement of location sales and margin goals▪Ensuring positive customer experience, making Hertz #1 in car rental company experience▪Achieving individual sales goals and customer service goals▪Growing sales utilizing business-to-business sales tactics▪Upholding company standards by ensuring cars are presentable to customers to ensure customer satisfaction

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  Skin Laundry

  Jun 2022 - Nov 2022

  Skin Care Consultant

  Skin Laundry is changing the way people treat and transform their skin through safe, effective, and affordable laser facials. The brand has coined the term "we made laser facials a thing", called "revolutionary" by Forbes and named one of Fast Company's "Beauty Startups to Watch", the company taps into technology and utilizes medical-grade lasers to rejuvenate skin cells, boost collagen production and improve clarity for transformative results in less than 30 minutes–and with zero downtime. Skin Laundry also offers a simplified skincare line featuring highly effective daily essentials to help achieve radiant, smooth, glowing "just laundered" skin at home. Skin Laundry opened its flagship location in Santa Monica in 2013 and currently has over 20 clinics across the globe, with sites in the US, Hong Kong, Dubai, and London.▪Educate clients about the treatments we offer, how they work, the expected results and follow throughout their client journey: from their first consultation to returning clientele, following up on their individual skin goals, and recommending their next steps towards achieving them.▪Be an expert on Skin Laundry Products and educate clients on what they need in their daily regimes to continue and improve the benefits of treatments.▪Scheduling client appointments and following up with them via phone, text, and email.▪Handle day to day admin operations such as restocking supplies, perform cleaning tasks as needed to maintain the luxury environment of the clinic, answering emails and client concerns, and any other ad-hoc duties as needed. Show less