Reshma Mohamed

Experience

• 

  Suntac

  Jul 2007 - May 2008

  Web Administrator

  Worked as the web administrator. Managed different portals. Being the administrator, having full privileges, allowing the user access restrictions, content management, changing the front end user designs using HTML and CSS, Concentrated on Search Engine Optimization (SEO) - Keyword Analysis, Link Building, Directory Submission, XML Sitemap preparation, Managing the Google Web master Tools...

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  Forstek Software LLC

  Apr 2008 - Feb 2011

  IT Project Coordinator

  directed and monitored the requirements, framework conditions and progress of IT web based projects involving a limited number of personnel. Ensured development of products and services to customer requirements within the specified resources. Worked with specialists in the field of development, users and customers, produced goal and target specifications, solved any conflicts that arise and minimize potential risks. Directed technical and personnel resources to ensure project results conform to quality, time and budgetary stipulations. Show less

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  German Chamber of Commerce, Dubai

  Apr 2010 - Feb 2013

  CRM Specialist

  provided leadership in developing and managing a system to ensure all customer information is retained and utilized towards helping grow sales. Key Responsibilities Leads overall planning and execution of key marketing programs, including: meetings, collateral production / distribution, promotions, events, etc. Worked with appropriate internal/external partners to deliver measurably superior events. Served as primary liaison with conference organizers. Lead the development of the customer data management system which is constantly updated and provides good insight into our commercial activities.. Lead the overall development and coordination of a lead generation program. Developed overall program metrics to help measure individual and collective marketing programs. This included the development of a dashboard that can be shared with the business development function and senior management that tracks key purchase funnel metrics, individual conference / trade show performance, and specific promotion performance. Provided support to business development / sales as necessary. Show less