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Patrick Phillip Dowling

Patrick Phillip Dowling

Branch Manager

Followers of Patrick Phillip Dowling4000 followers
location of Patrick Phillip DowlingCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Business Management Graduate | Category Manager | Customer Care Leader | Security & Tools Specialist | MC and Public Relations at ACDC Dynamics

  • Education

    • IQ Academy South Africa

      2023 -
      Higher Certificate Business Administration and Management, General

    • Prinshoff School

      1987 - 2000
      Grade 10 English Language and Literature/Letters, Mercantile Law, Busness Economics. 10

      Activities and Societies: Chess Captain. Gym Prefect. South African Collars for Swimming. I was the Gym prefect and help in designing and setting up the Gym.I was blessed to have achieved the Victor Ludorum 3 years running and have achieved my SA collars for simming.Being a part of the chess team was immensely satisfactory, in that it helped me with strategic thinking as well as planing.

    • Private Security College

      2012 - 2013
      Grade B to E All Security related Subjects B to E

      Activities and Societies: Private Security Regulatory Authority (PSIRA) I did my full security training and have my B to G grading.

    • MANCOSA

      2025 - 2027
      BCOM Human Resource Management Human Resources Management/Personnel Administration, General NQF 7

  • Experience

    • GDH Security (Authorized Dealer for ADT )

      Nov 2001 - Dec 2009
      Branch Manager

      Source new business, Service existing clients,Customer retention, Interview, recruit and train all potential sales reps as well as surveyors, telesales and admin staff,Perform all training of the sales team,Responsible for goal setting and achieving targets,Promotions and mass presentations,Coordinating technical teams,Booking and monitoring of installations,Addressing customer complaint and problem-solving,Responsible for HR – performance counselling, disciplinary hearings, leave approvals,Responsible for annual budgets and branch finance, strategic planning,Keep up with market trends. Show less

    • ADT

      Jan 2010 - Jun 2012
      Area Sales Manager

      Recruitment, training new sales staff, Managing and achieving sales targets, Reports/stats, market share assessments, sales drives, telesales,Handling Customer complaints, HR Function performance counselling, disciplinary hearings, leave approvals,Source new business, lead generation,I was the Area Sales Manager for the North before being moved to the Direct West Area Sales Manager position.

    • PHD Security

      Jun 2013 - Apr 2016
      Managing Director

      Source new business, Service existing clients, Customer retention, Interview, recruit and train all potential sales reps as well as surveyors, telesales and admin staff,Perform all training of the sales team,Responsible for goal setting and achieving targets,Promotions and mass presentations,Coordinating technical teams,Booking and monitoring of installations,Addressing customer complaint and problem-solving,Responsible for HR – performance counselling, disciplinary hearings, leave approvals,Responsible for annual budgets and branch finance, strategic planning, Keep up with market trends Show less

    • React Alarms Pty Ltd

      Apr 2015 - Oct 2017
      Freelance Senior Sales Executive

      Sales, Marketing and Business Development,Creating and maintaining a pipeline,Customer service,Goal Setting,Managing and achieving targets.

    • ACDC Dynamics

      Nov 2017 - now

      • Category Maneger Tools | MC and Public Relations Lead at ACDC Dynamics

        Jan 2024 - now

      • Security Category Product, Maintenance, Project`s and Customer Care Manager MC, Public Relation

        Nov 2017 - Nov 2024

  • Licenses & Certifications

    • PSIRA

      Private Security Industry Regulatory Authority
      Jun 2013

    • Security Diploma.B / E

      Molisa Security Training Academy.
      Jan 2013

    • Sales Management and Business Development Diploma

      ADT
      Jan 2011