Mateus Brignoli

Experience

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  Embraco

  Aug 2009 - Nov 2009

  Intern

  Activities assigned to the intern included providing support in the manufacturing of special prototype components, assisting in the assembly of special prototype compressors, planning and executing special experiments for components and compressors, and analyzing and solving assembly problems for compressors.

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  Engremol

  Jan 2010 - Jun 2010

  Mechanical Designer

  Mechanical Designer specializing in road equipment, developing machinery for the transportation of heavy and oversized loads, as well as special equipment tailored to customer requests. Responsible for technical calculations for structural sizing, creating mechanical project drawings, planning and detailing components, and overseeing the implementation and control of all documentation. I also followed the project phases and final product, working in accordance with technical standards and procedures, and utilizing AutoCAD. Show less

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  Alusider

  Jul 2010 - Feb 2012

  Administrative Partner

  Administration and Factory Supervisor.The responsibilities include planning, organizing, controlling, and advising organizations in areas such as human resources, assets, materials, information, finance, technology, among others. This involves implementing programs and projects, developing organizational plans, conducting studies on rationalization, and monitoring organizational performance. Additionally, the role involves directly overseeing production and assisting in critical areas as needed. Show less

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  Eiscafé DeMartin

  Feb 2012 - Nov 2013

  Salesperson

  Responsible for ensuring customer satisfaction with the products they were purchasing. Provide courteous service that respects the customer's space. Recommend the best products, always considering the well-being and preferences of the customer being served.

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  Indústria Carbonífera Rio Deserto Ltda

  Apr 2014 - Feb 2015

  Underground Assistant

  Inspect, operate, and maintain equipment and machinery at the front of the work allocated in the underground area, to identify and analyze failures and make corrections, ensuring their perfect operation and availability, committed to safety and the environment.

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  WEG

  Jun 2016 - Nov 2016

  Intern

  Internship in the Quality Engineering sector, overseeing manufacturing processes. I assisted in creating improvements in products and processes, helped maintain the quality management system, monitored inspection services, verified filled forms and documents, and identified process failures.

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  Auto Viação Catarinense

  Nov 2016 - Nov 2018

  Technical Assistant

  I provided support to internal maintenance clients and other units, conducting tests on systems developed by the company and maintenance services. I planned preventive and corrective maintenance for equipment and assets. I diagnosed and replaced equipment with issues, involving the installation and reinstallation of operating systems. I analyzed and contributed to the direct purchase of several new buses, working with suppliers such as Scania, Volvo, and Marcopolo. I directly managed fuel management, controlling and creating indicators, managing a diesel account that handled millions of reais per month. Show less

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  Manusis4

  May 2019 - Jan 2024

  Taking action after the client closes the deal with the company and after the system implementation is completed, I oversee the entire customer subscription period. I am responsible for creating processes for the proper use of the product, always aiming for the short and long-term success of the customer. I monitor, train, and assist the customer at every possible stage to ensure the most positive experience with the company. I understand the issues, suggest improvements, and follow up on developments requested by the customer. Show less

  • Key Account Manager

    Jul 2023 - Jan 2024

  • Technical Consultant

    Aug 2020 - Jul 2023

  • Customer Success Analyst

    May 2019 - Aug 2020