Amanda Bartolo

Experience

• 

  ENVISION EYECARE

  Aug 2011 - Jan 2013

  Receptionist
• 

  EYE FLORIDA

  Jan 2013 - Mar 2018

  Office Coordinator, COA

  • Create/implement new policies• Physician credentialing/License renewals• Staff Scheduling• Interview/train new employees• Office Inventory• Auditing/reporting• Oversee daily office clinics to ensure smooth workflow• Install/set-up/maintain Practice Management Software – OfficeMate, VisionPro POS• Created workflows for Practice Management Software for the end users• Installation of new peripheral devices• Troubleshoot/diagnose hardware/connection issues

• 

  Orlando Health

  Mar 2018 - now

  • Work within timelines provided by Project Mangers• Work on multiple projects at once from start to finish (Telemedicine, Reference Labs, new specialties, etc)• Familiar with process improvement and project management methodologies• Identify opportunity for process/system improvements• Work with application end users to identify/correct issues in a timely manner (Cherwell ticketing)• Work collaboratively with other Analysts to develop designs• Provide ongoing maintenance and support• Work closely with operational counterparts to ensure consistent business processing methods• Develop documentation of test plans, technical documentation, release notes, and end-user guides as necessary• Facility Structure Show less

  • Supervisor, Products

    Feb 2023 - now

  • Senior Product Analyst

    Apr 2022 - Feb 2023

  • Product Analyst

    Mar 2020 - Apr 2022

  • Medical Practice Supervisor

    Dec 2018 - Mar 2020

  • Front Office Assistant, Sr.

    Mar 2018 - Dec 2018