Deep Enrich
Rahaf Elsharkawy
Customer Service Representative
639 followers
New Cairo, Cairo, Egypt
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About me
Training Manager
Education
Arizona State University
2020 - 2021Diploma of psychology PSYCHOLOGY
Cairo University
2012 - 2016Bachelor's degree Teacher Education and Professional Development, Specific Levels and MethodsArizona State University
2019 - 2020Diploma of psychology
Experience
Expedia
Jan 2016 - Mar 2017Customer Service RepresentativeLaguna vista hotel
Jan 2016 - Nov 2016Front Desk Receptionist
Sea Beach Aqua Park Sharm El Sheikh
Jan 2016 - Jan 2017Assistant General Manager
DNE Resources
Jan 2016 - May 2017Team Lead
Centro Global Solutions
Jul 2017 - Apr 2018Telemarketing RepresentativeCreative bird
Oct 2017 - Jan 2018English Second Language InstructorAngel wings
Jan 2018 - May 2019English Second Language Instructor
Multiple Companies
Jun 2019 - nowSoft skills trainer
Jun 2019 - nowTraining Manager
Jun 2019 - Jun 2024
Outsourcing Skill
Jun 2020 - Jun 2021L&D ConsultantHave been responsible for the training management for new and old employees, established the base of training curriculummanaged communication between operations assisted in the hiring selection and processreached a high success rate with all the trainees, as they were easily able to overachieve their assigned targets within the first monthcreated a friendly professional environment
PlacidWay Medical Tourism
May 2024 - Aug 2024Training manager/onboarding specialist EMEA/America
Licenses & Certifications
- View certificate
Organizational Thought Leadership
LinkedInAug 2024
Languages
- arArabic
- enEnglish
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