Susan Mutero

Experience

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  Uraia Trust

  Jan 2011 - Jul 2013

  Civic Educator- Laikipa East Subcounty

  My role involved mobilizing community members and leaders across the whole of Laikipia East sub county, developing a training manual based on2010 constitution, Making budget for trainings, Conducting grass root training majorly on bills of rights, Land, and Public participation.

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  Kakuzi Plc

  Apr 2014 - Nov 2014

  As Aspackhouse assistant manager,My role entailed• Quality assurance• Ensuring traceability of produce across the supply chain• Preparing for external audit (HACCP)• Implementing hygiene protocols• Labor management• Shipment and logistics I started as an intern in the field for two months, letter promoted to an assistant packhouse manager in charge of avocado production, courcing, crop maintenance, harvesting, and labor management.

  • Packhouse assistant

    Jul 2014 - Nov 2014

  • Field intern

    Apr 2014 - Jul 2014
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  AAA GROWERS LIMITED

  Nov 2014 - Dec 2016

  As Assistant Accountant at AA Growers, I held a multifaceted role encompassing:• Management of ERP accounting functions, including tax compliance, audit facilitation, management of accounts payable and receivable across three companies.• Pioneering the implementation of the initial accounting Management Information System (MIS), leading to an impressive 30% reduction in decision-making time.• Collaborative engagement in financial statement preparation and analysis, contributing to accurate budgeting and forecasting.• Assisting in the streamlining of internal processes, enhancing efficiency in data entry and financial record maintenance.• Active involvement in the reconciliation of bank statements and preparation of detailed financial reports, crucial for informed decision-making.• Supporting the Senior Accountant in various ad hoc financial projects and reporting assignments. Show less Carrying out quarterly risk assessment, developing risk control systems and ensuring their implementations and all accounting function-Carrying out internal audits-Labor management and performance appraisal-Headed production of Diadegma semiclausum (Diadegma) which is a parasitoid wasp that control of DBM, a great menace in production of Broccoli and other Brassicaceae with great success with minimal use of pesticide-Composting of all farm waste and vermicomposting as a substitute to synthetic fertilizer used mainly in herbs and straw berries-Carrying out trials on new crop varieties, chemicals and fertilizers and making recommendation on adoption based on scientifically analyzed data.-Providing support to the outgrowers on GAP Show less

  • Assitant accountant

    Jan 2016 - Dec 2016

  • Audit and IPM manager

    Nov 2014 - Dec 2015
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  Fairtrade Africa

  Jan 2017 - Sept 2018

  Business Support Officer ( East and Central Africa) Program Management Consultant.

  In my capacity, I have effectively overseen the successful implementation of a pivotal flower enhancement program, guiding it through its entire lifecycle. This encompassed project selection, coordination, and execution, all while ensuring the evaluation and reporting of program progress to stakeholders. My role extended to overseeing the coordination of all project activities within the region, fostering cohesive efforts and maximizing impact.A significant facet of my responsibilities involved:Supported over 38 East African producers in business development through certification, fostering growth and sustainability.• Actively participating in the review of Fairtrade standards. I conducted insightful shadow audits and played a central role in guiding farmers toward the effective implementation of these newly established standards. Moreover, I conducted comprehensive training sessions to equip producers with essential skills related to project management, financial acumen and more.• I facilitated community and producer involvement in our sustainability projects and aided Fairtrade-certified farms in aligning internal systems with stringent standards for ongoing compliance.• Understanding the diverse needs of stakeholders, I recommended impactful projects and assisted in securing financing.• I provided comprehensive reports to regional managers and advisors, supporting informed decisions and shared success stories with the Monitoring and Evaluation team.• I consistently generated project reports, budgets and plans, following Fairtrade's structured process, ensuring transparency.• In a leadership role, I orchestrated regional programs for sustainable livelihoods, upholding values and driving positive change. Show less

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  Lathyflora Kenya

  Oct 2018 - Nov 2023

  I've delivered remarkable value to my employer, the community and over 2000 employees. My multifaceted responsibilities encompass:• Drove market expansion through industry certifications, unlocking access to new international markets and facilitating business growth.• Led large-scale community and sustainability projects, collaborating with local communities, government agencies, and strategic partners to meet Corporate Social Responsibility (CSR) goals and enhance brand reputation.• Developed and implemented operational excellence strategies by introducing Good Agricultural Practices (GAP) and Quality Management Systems (QMS), improving production efficiency and reducing compliance risks.• Devised cost-saving strategies and supply chain optimization plans, enhancing process efficiency and driving sustainable business growth.• Oversaw cross-functional implementation of resilience strategies across farms, improving sustainability and ensuring continuous operational success throughout the production chain. Show less • Conducting internal audits, pinpointing areas of improvement and steering corrective actions to align with major sustainability labels such as KFC, Sedex, Global GAP, MPS, and more.• Architecting a comprehensive compliance framework, robust work plans and strategic project implementations, supported by designed budgets, for the entire group.• Crafting impactful training materials and conducting comprehensive training sessions for various departments to align their capacities with organizational and industry imperatives.• Enhancing operational excellence by refining and standardizing processes through the development and review of Standard Operating Procedures, Quality Control Manuals, and Environmental Management Plans. Show less

  • Business Development Manager: Sustainability & Growth

    Feb 2020 - Nov 2023

  • Senior Operations Manager: Compliance & Risk and Governance

    Oct 2018 - Jan 2020
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  Selecta one

  Nov 2023 - now

  Corporate Strategy Consultant- Regional Quality Management System Coordinator

  • Utilized data analytics to streamline processes and improve operational efficiency by identifying bottlenecks and implementing solutions based on key performance indicators (KPIs) and market trends.• Oversaw the implementation and maintenance of quality management systems, ensuring compliance with ISO standards and driving continuous improvement across departments.• Conducted market assessments by analyzing trends, customer feedback and competitor activities to inform strategic decisions and enhance market positioning.• Facilitated collaboration across departments by leading shop floor meetings and ensuring alignment on operational goals, process improvements and quality standards.• Managed customer complaint data, driving root cause analysis and corrective action implementation to enhance product quality and customer satisfaction.• Led training initiatives on quality tools, including impact checklist and KPI tracking systems, empowering teams to effectively use data for decision-making and operational improvements. Show less