Nitish Jha

Experience

• 

  Robin Hood Army

  Feb 2021 - now

  • Volunteer

    Feb 2021 - now

  • Volunteer

    Feb 2021 - now
• 

  ODN Digital Services

  Jul 2023 - Aug 2023

  Responsibilities:- Catalog Sheet Update: Fetched data through emails to update the catalog sheet, incorporating the latest product, brand, and model information used in advertising campaigns.- Master sheet (Timesheet) Maintenance: Recorded and organized data for the previous day's work, ensured accuracy, and followed up on missing brand and model data.- NPS Calculation: Utilized Google Sheets to calculate Net Promoter Score (NPS) for customer satisfaction evaluation. Generated reports for Business Analyst and Account Management teams.- Data Collection and Analysis: Gathered relevant data from the company's database for resource allocation and project planning. Ensured employees spent a maximum of 6 hours on specific projects to optimize resource usage. Show less

  • Junior Analyst

    Jul 2023 - Aug 2023

  • Junior Analyst

    Jul 2023 - Aug 2023

  • Junior Analyst

    Jul 2023 - Aug 2023
• 

  Aecc india

  Mar 2024 - now

  Appointment Associate

  Appointment Associate at AECC Study Abroad Consultant• Conduct pre-counseling sessions with students via Zoom, preparing them for consultations with specialized counselors.• Proactively assign students to the appropriate counselor based on their needs and preferences.• Collaborate and communicate with counselors through Microsoft Teams to ensure seamless coordination.• Pre-check students' documentation and readiness for studying abroad, ensuring all requirements are met.• Manage and respond to student inquiries through WhatsApp, providing timely and accurate information.• Record and update student data in Excel and Google Sheets, maintaining accurate and up-to-date records.• Act as Campaign Associate, overseeing data entry and updates for marketing campaigns on Google Sheets.• Oversee operations for Mumbai Andheri and South Coimbatore branches from the Gurugram branch.• Maintain regular and productive communication with counselors across 25+ branches in India. Show less