Chizomam Korie

Experience

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  Stang Security Services

  Sept 2006 - Feb 2007

  Customer Service Representative/Front Desk offic

  Built rapport with customers; demonstrated tact and diplomacy in a calm and professional manner.Provided a professional and responsive customer orientated service to customers via the contact centre and reception.Dealt with customers’ enquiries and dissatisfaction.Provided excellent customer service on behalf of the company. Used my initiative to develop resolutions to customers queries, ensuring that solutions satisfy both the customer and the business.

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  Fidelity Bank Plc

  Feb 2007 - Sept 2012

  Sales Business Development

  Researched prospective accounts in targeted markets, pursued leads and followed through to successful agreements. Researched and understood target markets, including industries, and aligned appropriate market strategies to attract clients. Located and proposed potential business deals by contacting potential clients; discovering and exploring opportunities.Maintained relationships with current clients and identified new prospects within the area I was assigned. Possessed a strong understanding of our products and services, our competition and industry.Screened potential business deals by analyzing deal requirements, business potential, and financials, evaluating options and resolving internal priorities.Updated job knowledge by participating in trainings and skills acquisition and other educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Followed the latest industry developments and stayed up-to-date on corporate competitors. Show less

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  University of Sheffield, United Kingdom

  Sept 2012 - Sept 2013

  Student Recruiter

  Acted as Liaison Officer for the recruitment and admission of international students.Maintained database for tracking application pool.Participated actively in recruitment trips. Professionally generated phone and email replies to correspondences from intending international students on admission and scholarships.Responsible for generating emails related to the admission process.Performed a lot phone and online marketing.Was an international student Ambassador.

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  Plusnet, Uk

  Jul 2013 - Aug 2013

  Research And Development Intern

  In a problem-solving role., assessed user requirements, procedures, and problems to create or improve e-learning.Supported the execution of Research studies including data analysis and report creation.Contributed to the development and documentation of human resources policies and framework via e-learning objectives.Ensured research documentations were completed, including technical reports and summaries.Developed and presented weekly progress reports on conducted interviews.

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  Fidelity Bank PLC

  Sept 2013 - Mar 2015

  Client Relationship Manager

  Grew the business by identifying new sales and business development opportunities.Identified key contacts at potential client companies to establish and foster a business relationship.Maintained good relationships with clients so that the bank maximized the value of those relationships and enabled benefits for its customers too.Participated in one-on-one meetings with clients to explain the bank's products and services in an effort to guide their investment choices.Understood the problems and financial challenges of clients and identified ways the bank could better address those needs.Regularly developed, analysed and presented reports in a timely fashion to my superiors.Created sales plans to generate revenue.Developed and maintained B2B Relationship Management. Responsible for customer prospecting and conversion.Profound knowledge of bank products, service, internal systems and operations. Constantly developed my experiential knowledge of customer service by taking relevant trainings and developmental initiatives.Participated actively in road trip campaigns to grow sales targets.Sought opportunities to cross-sell or up sell to existing clients.Monitored and assessed activities of our competitors to proactively satisfy and retain our clients.Provided excellent service in order to maintain a positive reputation for the bank.Resolved any customer complaints in a prompt and professional manner. Show less

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  Eternal

  Mar 2015 - Mar 2018

  Marketer and Trainer

  Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Running my own business.