Manish Gupta

Sr.Customer support Engineer

1000 followers

Noida, Uttar Pradesh, India

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Timeline
About me
IT Transformation Evangelist
Education
- STG
  -
  Microsoft Systems Engineering
- Annamalai University
  -
  B.Sc Electronics Electronics
- Jamia Millia Islamia
  -
  Diploma in Electronics Engineering Electronics & Communication
Experience
- Compulab
  Mar 1999 - Apr 2002
  Sr.Customer support Engineer
- Allied Digital Services
  Jan 2002 - Jan 2005
  Program Manager
  Project Management, Delivered Turnkey projects Techincal Support to Field Engineers, Reviewing manpower requirement, RecruitmentFirst Level technical escalationsSLA managementOEM ASP services ManagementHands on Field support
- Targus Technologies Pvt.Ltd
  Apr 2005 - Jun 2006
  Area Manager Technical
  PreSales for IT Infrastructure solutions, Project Management for IT Infrastructure projects in Government and Defense verticals. Leading Service Delivery for Datacenter and End User computing.
- Millennium Automation and Systems ltd
  Jun 2006 - Sept 2010
  Manager Solutions & Sales
  Designed state of the art industry renowned projects, marking strong foothold in the Turnkey project deliveries. Added strength with OEM engagements & new associationsIT Infrastructure ConsultancyProject Transition
- Tulip Telecom Ltd
  Sept 2010 - Jan 2013
  Sr.Consultant PreSales
  Turnkey Projects in Business Verticals: Government/PSU, Home Land Security, DefenceData Center BuildDC Hosting ServicesCloud Services
- Cognizant
  Jan 2013 - Mar 2022
  IT infrastructure Managed Services PreSales Solutions Director for APAC and NORDICS. Leading solutions across Digital Transformation including Cloud and Automation.Offshore Lead; Pre-sales for Professional Service.(UK&I, APAC, LATAM)Infrastructure Consulting projects Leading PreSales for IT Managed Services for APAC geography. Digital Transformation solutions including heterogeneous technologies.
  - Associate Director, Solution Design, Cognizant Infrastructure Services
    Jul 2016 - Mar 2022
  - Sr.Manager - Biz Dev IT IS
    Jan 2013 - Jun 2016
- Tata Consultancy Services
  Apr 2022 - now
  Solutions Architect
Licenses & Certifications
- DCSE
  Dell
- IBM T3-Level Certified Engineer
  IBM
- ITIL v3 2011 Foundation
  Apr 2014
- CDCP, Certified Data Cetre Professional
  EPI
  Mar 2012
- VMware Sales Professional : VSP -2015
  VMware
  Dec 2015
- VMware Technical Solutions Professional (VTSP-2015)
  VMware
  Dec 2015
- CloudU
  Rackspace, the #1 managed cloud company
  Dec 2015
- Architecting Microsoft Azure Solutions 70-535
  Microsoft
- AWS Business Professional
  Amazon Web Services
- MCSE
  Microsoft