Shana Goodfellow

Experience

• 

  Things Remembered

  May 2000 - Jul 2011

  Recruit, interview, hire and develop staffManage all aspects of daily store operations including “100% customer satisfaction”, cash handling, scheduling, production, P&L, freight processing and loss preventionWon 2010 “Best of the Best” Award as one of highest producing managers in the company Manage base store while training new managers arriving in the marketAssist Regional Manager with recruiting outside talent and developing internal candidates for promotionCoordinate rollout of new initiatives and trainings to the rest of the regionWon 2005 “Best of the Best” Award as one of the highest producing managers in the company

  • Store Manager

    Mar 2007 - Jul 2011

  • Regional Training Manager

    Aug 2005 - Mar 2007

  • Sales Associate, Assistant Manager, Store Manager

    May 2000 - Aug 2005
• 

  Smyth Jewelers

  Jul 2011 - Jun 2013

  Pandora Store Manager

  Recruit, interview, hire and develop staff in a high volume jewelry storeManage all aspects of daily operations including customer service, cash handling, scheduling, payroll, supply ordering, freight processing, employee relations and confidentiality.Ensure that all new policies and procedures are adopted in a timely and efficient mannerPartner with District Manager to develop and execute plans for increasing profitability through external marketing as well as in-store events

• 

  CARUS DENTAL

  Mar 2014 - Mar 2016

  Practice Manager

  Manage daily operations of one general and one specialty dental practice including:Recruiting and developing team membersScheduling for multiple doctors and hygienistsMaintaining sterilization and infection control standardsInsurance verification and claim filingBilling and A/R cycle managementDeveloping financial plans

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  Peddle

  Jun 2016 - now

  • Manager - People Development

    May 2024 - now

  • Senior Training Manager

    Nov 2022 - May 2024

  • Training Manager

    Jan 2020 - Nov 2022

  • Support Training Manager

    Mar 2019 - Jan 2020

  • Loyalty Trainer

    Jun 2016 - Mar 2019