Dien Nguyen Van

Experience

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  Bong Sen Hotel Saigon

  Jun 2013 - Sept 2013

  Student Internship

  - Serves or assists diners to customer at buffet or smorgasbord table.- Refills supplies of food tableware.

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  Lotte Legend Hotel

  Sept 2013 - Nov 2014

  Salesclerk

  - Does the business secretarial tasks for Sales and Marketing Department.- Answers all phone calls.- Handles all incoming faxes, in-coming and out-going mails.- Receives booking from walking- guest.- Ensures office facilities in good condition.- Handles the guest’s complaint promptly and professionally.- Creates contract as requested/ Contract database filling system.- Assists Sales Secretary to maintain and update, develop Client profile/ master list database on regular basis.- Runs Loyalty Booker program monthly, department stationery ordered.- Takes care of administration works for DOSM and Sales Manager, Assistant Director of Sales subject to request.- Runs administrative system for Sales Department Show less

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  New World Saigon Hotel

  May 2015 - Jul 2015

  Graduation Internship

  - Works with the catering staff who prepares each course at the same time, banquet servers must make sure each course is delivered as quickly as possible. Banquet servers have to keep glasses filled, remove each round of plates and answer any questions from guests. Some banquet servers will take orders for each table if there are multiple meal choices.- After service, banquet servers are responsible for clean- up and breakdown of the service.

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  Lifestyle Family Fitness

  Dec 2015 - Feb 2017

  Senior Membership Consultant

  Engages in opportunities that positively impact the member experience.Adheres to all operational excellence standards related to providing a great member experience.Knowledge of doing a consultative selling by listening to a customer's requirements and discussing a product benefits.Builds a network of contacts through prospecting and referrals.Develops and maintains relationships with current members on a name to name basis.Handles member complaints and resolve issues promptly.Determines prospect’s goals and motivation, be comprehensive all products, programs and services and ensures prospects understand the value of work-out role in helping them reach their fitness goals.Performs all basic transactions including billing change, freeze, club to club transfer, member to member transfer.Attends sales and training meetings as necessary.*Recognition:+ Top rookie of chain in Sales department of January.+ Top MC rookie of chain in Sales department of May. Show less

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  Furama Resort Danang (Saigon Sales Office) - L'Alyana Ninh Van Bay & Ariyana Smartcondotel Nha Trang

  Mar 2017 - Sept 2018

  Corporate Sales Executive - Sales Representative

  Identifies, develops and evaluates sales strategy, based on knowledge of establishment objectives, market.Maintains a regular sales call pattern to new and potential clients.Conducts sales presentation of properties to prospective clients.Keeps a record on former, existing, potential clients and a profile of each of them.Records all daily sales calls.Assists in preparation, administration and documentation of proposals.Conducts weekly and monthly report.Promotes the hotel as often as possible through entertaining, networking, conference…Observes and researches matters pertaining to market and competitors to find the best opportunities for hotel needs.Undertakes sales trips domestic and overseas as required.Focus to establish new business and looking for potential clients with Cooperate segment and others.Attends training courses to gain more sales skills, market intelligences or relevant work information.Completes other work tasks with DOS. Show less

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  VDES

  Jan 2019 - Jul 2020

  Business Development Manager

  Initiates and manages existing and potential strategic Relationship with venue Partners. Identifies, approaches and establishes partnership with potential Partners. Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Ensures efficient and effective marketing, advertising and promotional planning through marketing initiatives. Provides and discusses input to Marketing Team to ensure their content supports. Delivers co- marketing campaign with potential partners in aspects of online and offline campaigns. Evaluates customer feedback and campaign performance with statistic reports to partners. Coordinates with internal department to keep tracking and collecting debt from partners.Adheres to the workflow of each partners to ensure smooth operation for both internal and external.Recruits and coaches subordinates. Leads and implements strategic plans with team members to deliver monthly KPIs. Show less

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  Hello Bacsi

  Jan 2021 - Mar 2023

  Sales Manager

  Prospects relevant target customers (hospital & clinic), qualifies these customers through proactive outreach (Cold Calling, Emailing) and sell SaaS product & solutions.Develops & manages the sales pipeline, ensures a steady flow of deals at all stages of the conversion funnel and management of the CRM system.Creates and optimizes sales processes, ensures smooth operational flow from and between sales teams and account servicing / customer support teams.Actively responds to Inbound leads coming from B2B marketing efforts, enquiries and our website. Working to minimise the sales cycle & close customers as efficiently as possible.Continue to engage customers throughout their relationship with us to identify opportunities for upselling additional new features, functions & services.Collects, consolidates and communicates customer feedback internally to enable improvements to the product, service suite & value proposition presented to partners.Provides Sales training to develop the skills of the Sales Representatives in the team, providing feedback on their performance regularly.At all times keep a record of sales pipeline and regularly report back performance numbers, customer acquisition data & team member performance to the management team. Show less

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  MEDRiNG Co. Ltd.

  May 2023 - now

  Sales Manager

  • Develops nationwide business development plans and implements clearprocesses to support business growth.• Sets up and builds business goals and strategies for periodic growth thatcontributing to increase revenue.• Builds KPI, commissions plan for sales team.• Qualifies and converts leads to opportunities and then closes the deals inpre-sale process.• Applies solution-selling approach to provide products and address thecustomers’ underlying issues.• Makes data-driven decision and reasonable proposal.• Keeps up with the latest industry developments, including marketpositioning of corporate competitors.• Manages and trains the sales staff of the organization, makes decisions torecruit sales staff when necessary.• Prepares status reports on goals.• Conducts sales performance forecasting and analysis, report to JapaneseManagers.• Collaborates with marketing department and other related departments. Show less