Matt Pincince

Experience

• 

  Turbocam International

  Aug 2013 - Jul 2016

  Materials Handler

  ⚒ Responsible for pre and post-treatment operations to support the daily production flow in the metal treatment of steel parts for the automotive industry.⚒ Inspected components with sophisticated metrology equipment. ⚒ Maintained overall shop efficiency by supporting other departments as needed (i.e. inspection, inventory control, and shipping).

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  Air National Guard

  Dec 2015 - Dec 2021

  Structural Shop Supervisor

  ✈ Supervised Airmen: mentoring and empowering them toward active leadership, service, and excellence.⚒ Overhauled team upgrade-training program by digitizing paper record process and creating a framework to increase efficiency, saw on-the-job training completion rate increase by 100%.📰 Coordinated construction projects $10,000≤ including material, man-hours, and equipment consistently staying 10% under department budget.✈ Collaborated with leadership in conducting performance assessments of Airmen for promotion eligibility.🏋🏻‍♂️Presented and implemented recommendations for a squadron fitness program helping members successfully pass previously failed fitness assessments to maintain critical deployment readiness.🎖 Air Force Achievement Medal Recipient - 2022 Show less

• 

  University of New Hampshire

  Jul 2018 - Jun 2021

  🏫 Collaborated with Hall Director to supervise Resident Assistants and manage 600 undergraduate students resulting in a YoY increase of 15% in student engagement and sense of belonging.🏫 Partnered with University resource offices (Career, Health and Wellness, Recreation, etc.) to plan and execute half-a-dozen educational programs about Inclusion and Equity, Health & Wellness, Academics and Career, and Involvement.🏫 Advised the in-hall student organization, presiding over a $4,000 yearly budget.🏫 Promoted to the acting Hall Director for a Hall of 125 undergraduate students and utilized qualitative and quantitative data to see a 40% increase in student attendance for in-hall programming.🏫 Supervised staff of Resident Assistants, partnering to create strategies for engaging students through listening, empathy, and curiosity for student well-being.🏫 Enforced University policies through student conduct case management as well as facilitating meetings, hearings, and administrative follow-up when necessary.🏫 Utilized Microsoft Word, PowerPoint, Excel, Outlook as well as online tools such as Canva and Qualtrics for administrative tasks. Show less

  • Assistant Hall Director

    Jul 2020 - Jun 2021

  • Resident Assistant

    Jul 2018 - Jun 2020
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  Southern New Hampshire University

  Nov 2021 - now

  📞 Manages a caseload of 250 students and applies personal advising philosophy to care for students holistically while maintaining outreach strategies that are 6% higher than the department average.👨🏻‍🏫 Leads a committee of 8 advisors; spearheaded project summarizing 55+ internal knowledge articles, creating interactive resource for 900+ advisors to increase advisor ability to support KPIs of persistence, satisfaction, and success.📰 Develops deep relationships with students about their student experience, through empathy and curiosity identified and created bookstore walkthrough decreasing new student bookstore issues by 90% and increasing persistence.👨🏻‍🏫 Collaborates with Advising Training and Development Team to develop and deliver training on military advising to 20+ new hires per month increasing new advisor development. 📰 Analyzes the use of Salesforce CRM and creates toolkits that increase staff productivity and efficiency. Designs resources utilized across a department of 900+ advisors increasing student persistence.🏛 Executes a high level of detail orientation and compliance working with military education benefits. Show less

  • Team Lead of Academic Advising

    May 2024 - now

  • Academic Advisor III

    Feb 2024 - Apr 2024

  • Military Academic Advisor II

    Jan 2023 - Feb 2024

  • Military Academic Advisor I

    Nov 2021 - Jan 2023