David Coffey

Experience

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  IGA, INC.

  Jan 2001 - Dec 2006

  Sales Assistant

  Responsibilities included: Customer service, facing, store rejuvenation, products enhancement, packing, deliveries, back dock, stock take, freezer and chillier, groceries, produce, promotions.

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  Ballina RSL Club

  Jan 2007 - Feb 2009

  Bar, cashier, pokies, and functions Officer

  Responsibilities included: Bar service, cashier and pokies, functions preparations and operations, promotions, equipment maintenance, promotions, greens keeping, marketing, food preparation, customer service, gaming assistant.

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  Lismore Workers Club

  Feb 2009 - May 2010

  Bar, pokies, cashier and functions officer

  Responsibilities included: Cashier, pokies officers, gaming services bar service, club rejuvenation, club layouts, equipment maintenance, functions, promotions, door staff, customer service.

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  Brooks Madison Hotel and Conference Centre

  Mar 2010 - Feb 2013

  Night Manager, Receptionist Bar Functions

  Responsibilities included: night manager, auditing, night security, supervisor, night porter/manager bar service, hotel rejuvenation, layouts, functions operations, receptionist, reservations, promotions, cashier, restaurant service, hotel auditing, customer service.

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  Marks and Spencer

  May 2010 - Feb 2011

  Sales Assistant

  Responsibilities included: Customer service, facing, store rejuvenation, products enhancement, packing, deliveries, back dock, stock take, freezer and chillier, groceries, produce, promotions.

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  Nationwide Building Society

  Oct 2011 - Jul 2012

  ISA customer service Officer

  Responsibilities included: analysis of customer applications, administration duties, data enrichment, problems solving, customer liaison, account building, passbook development and sales.

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  Nationwide Building Society

  Sept 2012 - Feb 2013

  Bonds customer service Officer

  Responsibilities included: analysis of customer applications, administration duties, data enrichment, problems solving, customer liaison, account building, passbook development and sales.

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  Village Roadshow Theme Parks

  Oct 2012 - Mar 2013

  Admissions Assistant

  Responsibilities included: Sales, admissions, crowd control, excessive queue managements, banking, customer service, and group bookings.

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  Surfers RSL

  Nov 2013 - May 2015

  Restaurant and Functions Manager

  Responsibilities included: All aspects of restaurant and functions department daily operations, high end and large functions management, department head meetings, Club strategizing, restaurant building and design, inventory analysis, budgeting, equipment ordering, rosters, function preparation and operations, MICE management, marketing, promotions, operating a team of 14, sales and staffing budgets, major functions, crisis management, dealing with delegates, clients and customers, customer service, conflict management, emergency management. Show less

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  Vibe Hotels

  May 2015 - now

  Hotel Night Manager and Duty Manager

  Responsibilities included: Stand in for senior hotel management, daily and night shift management, front office, F&B, housekeeping and maintenance supervision, attainment of hotel objectives and targets, reservation incentive strategies, conflict, mediation and resolution management, daily shift briefing and transition, F&B functions management, hotel security, maintain and development of standard administrative and operating policies and procedures, focusing on driving revenue and cost reduction management, hotel maintenance, pool maintenance, housekeeping duties, hotel balancing and auditing hotel daily and night operations, shift/hotel balancing, updating financial and yield reports, financial tracking and analysis logistics, accounts payables, reservations, promotions, identifying sales leads, group bookings management, team leadership, development and cross training, rostering, delegating hotel tasks, customer service, guest services directory, dealing with difficult guests, hotel phone system management, group bookings management, online customer liaison, OH&S management/ chief warden, emergency management, hotel incident reports, conflict, mediation and resolution management. Show less