Daniel Daniševski

Daniel Daniševski

Junior Customer Service Specialist

Followers of Daniel Daniševski276 followers
location of Daniel DaniševskiVilnius, Vilniaus, Lithuania

Connect with Daniel Daniševski to Send Message

Connect

Connect with Daniel Daniševski to Send Message

Connect
  • Timeline

  • About me

    Business Analyst @Danske Bank | Math Teacher

  • Education

    • Università degli Studi di Padova

      2022 - 2022
    • Vilniaus universitetas / Vilnius University

      2019 - 2023
      Bachelor's degree Financial and Actuarial Mathematics

      Relevant Courses: Computational Finance, Probability Theory, Statistics, Database Management Systems, Regression Models, Survival Demographic Models, Theory of Investments, Practical Investment Foundations, Sampling Theory, Data Mining, Data Tidying and Transformation with R, Health and Similar Insurances, Time Series

    • Vilniaus universitetas / Vilnius University

      2023 - 2024
      Professional studies School Pedagogy

      Relevant Courses: General Pedagogy, Psychology for School, Didactics of Mathematics

  • Experience

    • Carglass® Lietuva

      Jun 2017 - Aug 2017
      Junior Customer Service Specialist

      • Promptly responding to customer queries via phone or email• Ensuring that appropriate actions are taken to resolve customers problems and concerns

    • Apranga Group

      Jun 2018 - Nov 2018
      Shop Assistant at ZARA

      • Processing customer payments at the checkout point• Assisting customers in finding the products they’re looking for• Assisting customers in locating desired shop items

    • If Insurance (If P&C Insurance)

      Jun 2019 - Aug 2019
      Assistant

      As an Assistant in Motor Claims Group I was responsible for:• Registration of motor claims• Reimbursement of claim amount to policyholders• Managing correspondence related to motor claims group

    • Vilnius City Municipality

      Nov 2019 - Jan 2020
      Intern

      As an Intern in Department of General Education I was responsible for:• Reviewing the indexes of document retention periods at schools• Systematising information about teachers who would like to acquire their professional qualification• Uploading job advertisements on municipality's website

    • Danske Bank

      Jun 2020 - Sept 2022

      As an Operations Officer in FX Services I was responsible for:• Monitoring Foreign Exchange (FX) transactions• Monitoring Continuous Linked Settlement (CLS) transactions• Monitoring and approving trades in Intellimatch• Ensuring successful matching of trades• Closing unused open FX deals• Coordinating work schedule for small team• Providing trainings for newcomers• Working on process improvements As a Junior Operations Officer in FX Services I was responsible for:• Monitoring Foreign Exchange (FX) transactions• Monitoring Continuous Linked Settlement (CLS) transactions• Ensuring successful matching of trades

      • Officer - Service Delivery

        Apr 2022 - Sept 2022
      • Officer - Service Delivery, Associate

        Jun 2020 - Apr 2022
    • Lietuvos bankas | Bank of Lithuania

      Sept 2022 - Sept 2023
      Statistician

      Statistician in Monetary and Financial Statistics DivisionResponsible for Pension Funds, Insurance Corporations, Payments and Fraudulent Payments Statistics:• Compilation and dissemination of statistical data• Provision of statistical data to the European Central Bank• Revision of Payment Service Providers list

    • European Central Bank

      Jan 2023 - Aug 2023
      Member of the Network of Experts

      Member of the Network of Experts on:• Payments Statistics• Pension Funds Statistics• Insurance Corporations Statistics

    • Vilniaus šv. Jono Pauliaus II gimnazija

      Oct 2023 - Dec 2024
      Math Teacher

      • Planning and presenting lessons• Preparing and distributing learning material• Grading assignments and quizzes in a timely manner• Attending meetings with parents and staff

    • Danske Bank

      Nov 2023 - now

      • Providing accurate and timely information, data, and reports.• Ensuring excellent internal and external customer service.• Monitoring and analyzing financial ratios based on company statements.• Managing Danske Bank's committed lending internal lines, commitments, and collaterals. • Ensuring correctness of the received data from the clients• Comparing the funds’ figures against corresponding rules• Close collaboration with stakeholders within the Nordics

      • Analyst - Business

        Nov 2024 - now
      • Analyst - Statistical

        Nov 2023 - Dec 2024
  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by The Duke of Edinburgh's Award on Sept 2016
      The Duke of Edinburgh's AwardAssociated with Daniel Daniševski
    • Volunteer

      Issued by The Duke of Edinburgh's Award on Sept 2017
      The Duke of Edinburgh's AwardAssociated with Daniel Daniševski