James Harned, PMP

Experience

• 

  Humana

  Sept 2003 - Apr 2020

  • Managed several multi-site development teams that work on projects to bring in Provider, Service Fund and CRM data into EDW. • Collaborated with leaders, architects, business customers, IT partners, and team members at every stage of the SDLC to deliver value to Humana and our business partners. • Built new pipeline using existing data within EDW to replace current process that sends out data to CMS. By not renewing the contract with DST (vendor), it created a savings of 1.2M to Humana. • Managed 8-10 contractors on the team: o Add, extend, replace and term contractorso Approve security and access requestso Approve timesheetso Change reporting relationship • Monitored budget, spending and allocations on all projects.• Allocated resources to projects, and reviewed workload and bandwidth. • Implemented new systems and procedures within the organization to improve productivity. Show less • Managed development team and IT projects through all stages of the software development life cycle.• Communicated and managed expectations with business partners and IT leadership.• Facilitated onshore-offshore development and testing efforts across multiple projects. • Trained offshore team on the Agile methodology.• Worked with offshore team leads to create a resource plan for tracking the effort and bandwidth of offshore resources on all projects.• Worked with other IT teams to bring in data for enterprise reporting that resulted in an improvement of the data quality. These data stores are Provider, Service Fund, and CRM. Show less • Managed projects that involved coordination across multiple IT teams and business areas, and met deliverables on schedule and within budget. • Communicated with business partners and managed expectations through weekly meetings and status reports. • Worked on forging a relationship with business partners by meeting with them frequently to address their needs and concerns. • Facilitated monthly turn planning discussions to identify components turning to production and initiated knowledge transfer to the production support team.• Managed project team by clearly defining roles and responsibilities for team members and sharing within the team and with business partners. • Managed a software team in building out a reporting application that consisted of working with several different areas for source data. This application provides actionable reports for nurses to address Humana member’s wellness related issues. This deliverable provides the nurses with information needed to address Care Management, Quality, and Documentation of our Medicare membership. The reports provide data from member level details, physician, or group/center level summary, which allows the nurse to interact directly with the member, physician, or center depending upon their work needs. Show less • Managed projects within the ER and Transition of Care work streams under the Medicare Model of Care initiative. • OrthoNet Module B Project had a $4.4M program savings run rate. The scope was to insource the post-acute work, which was manage by OrthoNet to Humana Internal review.• On-site Nurse Project increases staff at high-volume facilities and establish a consistent approach to onsite nursing across Humana’s Medicare footprint. Benefits would be improving discharge planning and member satisfaction. Show less • Managed projects within the Pharmacy Analytics department. Oversaw the application of the project management methodology during all phases of the project lifecycle. • Provider report card project had a $500,000 in savings for the fourth qtr. in 2008 for our customer with $2,000,000 in annual savings for the entire company.• OBIEE (Oracle Business Intelligence Enterprise Edition) Project – $1,000,000 plus in budget over 3 years, managing 6 people and supporting 1200+ users in Pharmacy.• Managed team on the OBIEE Project includes facilitating daily and weekly status meetings. Using SharePoint tool for managing project tasks, issues, and service requests. The technology we are using is Business Intelligence. Show less • Served as liaison between IT and Business Areas to facilitate effective communications, understanding and translation of business requirements into effective systems specifications for the development of web-based products. Primary support for several systems and applications. • Provided assistance with testing several projects.• Provided systems support for the Teleservices/Direct Marketing divisions within Humana and revised current Web Applications using an ‘N’ tiered architecture. Show less

  • Senior Technology Leader Professional | Integrated Data Engineering Advancement

    Jan 2018 - Apr 2020

  • IT Project Manager | Integrated Data Engineering Advancement

    Jan 2013 - Jan 2018

  • IT Project Manager (Project Managment Organization)

    Feb 2012 - Jan 2013

  • Project Manager (Health Guidance Organization)

    Jan 2011 - Feb 2012

  • Project Manager (Pharmacy)

    Jul 2007 - Jan 2011

  • Business Analyst

    Sept 2004 - Jun 2007

  • Web Developer

    Sept 2003 - Aug 2004
• 

  Humana Inc.

  Apr 2020 - now

  The Manager, Software Engineering accountable for delivery of software/data assets as part of EDW Core data based on business requirement. The Manager, Software Engineering works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.Leads and executes on technology vision and strategy to ensure the technology systems are built to perform and run smoothly. This associate standardizes the quality assurance procedure for software and oversees all aspects of the Software Delivery Life Cycle. Researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department. Show less

  • Associate Director - EDW Core Data - Integrated Data Engineering Advancement

    Jun 2023 - now

  • IT manager - EDW Core Data - Integrated Data Engineering Advancement

    Apr 2020 - Aug 2023