Camille Guy Tinney

Experience

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  Alice's Restaurant

  Jan 2003 - Jan 2007

  Server

  Server at a fast paced, landmark restaurant.Maintaining menu knowledge, adapting to changes/seasonal items & specials, stock efficiency, upselling directly to customers: add ons, desserts, cocktails, craft beers on tap, etc. Managing bussers and food runners, tallying bills, and tipping out.

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  Abercrombie & Fitch

  Jan 2007 - Jan 2009

  Impact Team

  -Maintain the effectiveness of merchandise flow, filling and presentation standards throughout the store and the stockroom.-Multi-tasking, adaptability / flexibility, attention to detail, customer focus, adhering to company guidelines in personal appearance and rules of conduct, stockroom systems, scanning systems and merchandising.

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  Guy Plumbing & Heating, Inc.

  Aug 2009 - Sept 2020

  As fourth generation of a family business I am very passionate about maintaining historical relationships our company has built over seven decades. What I love the most about the plumbing industry is that I am constantly gaining knowledge everyday which keeps me highly involved and striving for more and more as the years pass. As Showroom Manager I am in charge of maintaining showroom appearance, providing consultations & job estimates/quotes. I enjoy helping customers determine products, colors, & styles to achieve the right mix of products for their kitchen and bath goals. I focus on maintaining professional contacts with builders, contractors, and designers to coordinate installations and other activities (i.e. diagnosing plumbing problems, providing answers to technical questions and locating parts for discontinued/new fixtures). Show less Guide customers around the showroom:-Point out different product lines and products in the showroom-Describe the features and benefits of different products-Provide showroom materials (brochures, builders’ books, etc.) for customer education-Express any additional knowledge (personal experiences, industry standards, etc.)Providing Consultations:-Schedule appointments with customers-Walk through all aspects of the house/project with the customers-Help customers determine products, styles, colors, and all rough-in materials-Estimate prices of the materials with appropriate discount structureArranging and Placing Orders:-Make a preliminary price calculation for the customer’s potential order-Write up quotes and bids for showroom orders-Locating product breakdowns for technical questions or part inquiries.-Sales of spare parts for Hansgrohe, Kohler, Toto, Grohe & Rohl.Communicating with Customers and Others:-Fax, email, and/or hand deliver job quotes to customers-Coordinate installation and other activities with builders-Maintaining Showroom AppearanceUpdating Showroom Materials and Tools:-Make necessary changes and updates to price books-Maintaining and Expanding Showroom Product Knowledge-Review new product knowledge reference material-Meet with product representativesAdvertising:-Controlling social media pages-Providing news/information for local news publications.-Responding to awards, Yelp, and other online tools. Plumbing Service Scheduling:-Accessing customer accounts & history-Generating lead times/appointments based on job specifications.-Providing local referrals Show less

  • Showroom Manager

    May 2011 - Sept 2020

  • Showroom Sales Consultant

    Aug 2009 - May 2011
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  General Plumbing Supply

  Nov 2020 - now

  • Showroom Manager

    Jul 2023 - now

  • Kitchen & Bath Sales Consultant

    Nov 2020 - now