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Muhammad Muhidin

Muhammad Muhidin

Helpdesk Officer

Followers of Muhammad Muhidin391 followers
location of Muhammad MuhidinDepok, West Java, Indonesia

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  • Timeline

  • About me

    Data Engineer | ETL Developer

  • Education

    • Stikom Poltek Cirebon

      2012 - 2016
      Bachelor Teknik Informatika

    • Dibimbing.id

      2023 - 2023
      Data Engineer Batch 2 85.2 of 100

      building data pipelines for batch data processing with airflow, streaming data with kafka, container with docker or cloud system with google cloud. learn about python and data ex: processing with spark/panda, data modeling, storage sql/nosql.

  • Experience

    • PT Bank Central Asia Tbk

      Jun 2017 - May 2020
      Helpdesk Officer

      - Troubleshoot technical issues via ticketing, email, and phone to ensure smooth operations.- Check network status for all bank branches using tools like Putty.- Provide support for joining domain PC requests across the network.

    • PT BFI Finance Indonesia, Tbk

      Jul 2020 - Jun 2022
      Service Incident

      - Resolve OTRS ticket issues across branches and head office.- Checking problem system using Microsoft SQL Server with profiler tools.- Responsible for manage accounts CONFINS Core Banking System.

    • PT. Mandala Multifinance Tbk

      Aug 2022 - Jul 2023
      Service Administrator

      - Recording tickets for each request/incident to ensure resolution.- Support customer issues in all branches using Oracle SQL Developer.- Collaborate closely with other teams to find effective solutions.

    • PT Bank BTPN Tbk

      Dec 2023 - now
      L1 Support Data Engineer

      - Monitoring data lake performance using Cloudera Manager.- Managed real-time data streaming with Apache Flink, ensuring timely processing within the data lake.- Integrated Attunity for seamless data replication and synchronization.- Automated ETL pipelines and workflows using Apache Airflow, ensuring smooth data flow from source to storage.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Muhammad Muhidin
      Best Student Of The Month Dibimbing.id Aug 2023