David Mintner

General Services, Retail Sales Manager, Warehouse Manager, Commercial Route Sales

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Fond du Lac, Wisconsin, United States

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Timeline
About me
Collision Center Manager and Vehicle Damage Estimator
Education
- Rio Salado Community College
  1982 - 1984
  Associates Degree Automotive Engineering Technology/Technician 4.0
  Activities and Societies: Engine Rebuilding - mentoring other students. 2-year program dedicated to the automotive industry focusing on basic automotive skills and engine rebuilding. Associates Degree.
- Audatex Estimating Training
  2006 - 2006
  Collision Estimating Systems Estimate Management Passing
  Effectively prepared collision estimates for retail, as well as insurance company scenarios.
- Corona del Sol High School
  1980 - 1981
  Automotive Technical Course - Basics to Advanced Automobile/Automotive Mechanics Technology/Technician
  Activities and Societies: Baseball Team, Audio Visual Team, Newspaper Staff, Photography Staff, Office Staff. Graduated – member of the school music administration, baseball team, and audio - visual department, photography and graphic arts department, excelled in automotive programs.
- Rio Salado College
  1982 - 1984
  Associate's degree Automobile/Automotive Mechanics Technology/Technician 4.0
Experience
- Purcell Tire & Rubber Co
  Jan 1984 - Jan 1989
  General Services, Retail Sales Manager, Warehouse Manager, Commercial Route Sales
  Started as a General Serviceman, working in the shop changing tires, running an on-road service truck changing car, semi-truck, farm and heavy earth-mover tire services and repair, also performing alignments, performing engine tune-ups, light duty auto repair. Advancing to inside sales, which included retail and commercial sales, tire retreading, including commercial, farm and mining. Advancing to Retail Sales Manager position, also responsible for setting up a new retail sales area inside commercial sales center, which included a parts department, alignment machine, and auto service area. Responsible for soliciting new and servicing existing commercial accounts. Advancing to Commercial Sales - route sales calling on commercial trucking, farming and mining accounts in a 6 state area within the inter-mountain west including Utah, Nevada, Idaho, Arizona, Colorado and Wyoming. Show less
- The Goodyear Tire & Rubber Company
  Jan 1989 - Jan 1993
  Sales Consultant, Retail Sales Manager, Commercial Sales Consultant
  Various positions held in the tire industry, various locations, in various facets listed below, after transferring from the inter-mountain west area, to Wisconsin.
- Van Horn Automotive Group
  Jan 1993 - Jan 1999
  Service Consultant, Warranty Administration, Assistant Service Manager
  Service Consultant - Greeting Guests and delegating service work to a team of 6 auto technicians. Filling in for Service manager/Warranty Administrator as needed in a car dealership setting.
- Wolf's Chrysler, Plymouth and Jeep
  Jan 1999 - Jan 2001
  Service Manager
  Responsible for the day to day operation, delegation of work, and general duties of a Service Manager in a Chrysler Dealership.
- Bergstrom Automotive
  Jan 2001 - Oct 2006
  Sales and Service provided to our Volvo Guests with a high level of CSI - Customer Satisfaction.Working alongside our Jaguar, and Land Rover, Guests and Teammates. Service to Chevrolet and Cadillac Guests with high CSI a priority - Customer satisfaction
  - Volvo Service Consultant
    Jan 2003 - Oct 2006
  - Chevrolet and Cadillac Service Consultant
    Jan 2001 - Jan 2003
- Van Horn Automotive Group
  Oct 2006 - Sept 2012
  Collision Center Manager
  Managed a team of 6 technicians, wrote estimates, maintain insurance company relations, managed the department and ran it in all facets.
- Maritime Ford-Lincoln
  Sept 2012 - Jun 2014
  Service Consultant
  Service Advisor Master Certification - Achieved May 17, 2013e2 Employee Excellence for Customer Service - Achieved August 1, 2013Issued to me by the Ford Motor CompanyLevel 3 e2 Employee Excellence for Customer Service - Achieved June , 2014Issued to me by the Ford Motor Company
- Bergstrom Automotive
  Jun 2014 - Dec 2014
  Guest service and delegation of service work to technicians. Guest service and delegation of service work to technicians.
  - Toyota - Service Consultant
    Nov 2014 - Dec 2014
  - KIA - Service Consultant
    Jun 2014 - Nov 2014
- Holiday Automotive
  Dec 2014 - Jun 2017
  Mazda - Ford Service Consultant
  Service Consultant servicing guests at our Mazda location.
- Van Horn Automotive Group
  Jun 2016 - Mar 2020
  Commercial Fleet Service Manager & Service Consultant
  https://www.linkedin.com/company/the-van-horn-automotive-group/
- Kriete Group
  Mar 2020 - Nov 2022
  Warranty Administrator serving Kriete locations in Fond du Lac, Madison, Mauston and LaCrosse, Central Territory. Commercial Truck Customer Service Specialist
  - Central Region Warranty Analyst
    Aug 2021 - Nov 2022
  - Customer Service Specialist
    Mar 2020 - Aug 2021
- Vogel Chevrolet Inc
  Dec 2022 - now
  Collision Center Manager and Vehicle Damage Estimator
Licenses & Certifications
- Mazda Certified Service Consultant
  Mazda North American Operations
- Cummins Qualification Completion Certificate Warranty - North America
  Cummins Sales & Service - Central Region
  Jan 2022
- Master Certified Mack Truck Service Consultant
  Mack Trucks
  May 2021
- Volvo Truck Warranty Operations Training
  Volvo Trucks North America
  Nov 2021
- Mack Truck Warranty Operations Training
  Mack Trucks
  Nov 2021
- Fiat Chrysler Certified Service Consultant
  FCA Fiat Chrysler Automobiles
- Fiat Chrysler Certified Service Consultant
  FCA Fiat Chrysler Automobiles
  Jun 2016
- Hino Trucks - HicoCare - Service - Warranty
  Hino Trucks
  Jan 2022
- Master Certified Volvo Truck Service Consultant
  Volvo Trucks North America
  May 2021
- Autocar Warranty Claim Training
  Autocar Trucks
  Jan 2022
Honors & Awards
- Awarded to David Mintner
  Mazda Certified Service Consultant Mazda Operations - North America Mar 2015 The Mazda certification program requires individuals to complete specific courses as well as select a number of elective courses from those available.
- Awarded to David Mintner
  Kia Service Consultant Professional Elite Certification KIA Motors / KIA University Oct 2014 Completed all courses necessary to graduate and become a certified KIA Service Consultant Professional Elite per KIA Motors and KIA University standards
- Awarded to David Mintner
  Kia Service Consultant Master Elite Certification KIA University Sep 2014 20 Various Service Consultant courses dedicated to Guest service and satisfaction, and product knowledge.2 Day Mastering Service Excellence Workshop -
- Awarded to David Mintner
  Kia Service Consultant Senior Elite Certification Kia University Sep 2014 Passed Courses dedicated to the continuing quest of Guest Service Satisfaction, and Product Knowledge.
- Awarded to David Mintner
  Level 3 e2 Employee Excellence for Customer Service Ford Motor Company Jun 2014 I have achieved and passed a very lengthy list of training classes to help and guide me in continued customer satisfaction and product knowledge, of the Ford Motor Company products, vehicles and service guidelines.Personal experience and results of this training, passed on to my guests, along with the hard work of our entire dealership team, helped me to achieve this award. I am proud to have achieved this award in less that 2 years time, and proud to share these results with my guests and… Show more I have achieved and passed a very lengthy list of training classes to help and guide me in continued customer satisfaction and product knowledge, of the Ford Motor Company products, vehicles and service guidelines.Personal experience and results of this training, passed on to my guests, along with the hard work of our entire dealership team, helped me to achieve this award. I am proud to have achieved this award in less that 2 years time, and proud to share these results with my guests and co-workers as we continue our quest for completely satisfied guests. Show less
- Awarded to David Mintner
  e2 Employee Excellence The Ford Motor Company Aug 2013 I received an award from the Ford Motor Company. I received the e2 Employee Excellence award for achieving top CSI (Customer Satisfaction Index ) scores for my Ford and Lincoln Guests. Ford has recognized me as a top performer, one of an elite group of Ford dealership employees who is an integral part of Fords success so far in 2013. 4 out of our dealerships 57 employees received this award, and I was one of them. I am honored.
- Awarded to David Mintner
  Service Advisor Master Certification Ford Motor Company May 2013 I have achieved and passed a very lengthy list of training classes to help and guide me in customer satisfaction and product knowledge, of the Ford Motor Company products, vehicles and service guidelines.
- Awarded to David Mintner
  Certificate of Excellence Bergstrom Automotive Jun 2002 Certificate of Award achieved for training within the Bergstrom Corporation - Service Consultant Standards of Excellence.
Volunteer Experience
- Auto/Body Repair
  Issued by Make-A-Wish America on Apr 2011
  Associated with David Mintner