Claire Miller

Experience

• 

  Clean.io (now HUMAN)

  Nov 2019 - Apr 2023

  Independent Contractor - Malvertisement Hunter

  Hired to hunt on client's sites and catch/detect malicious advertisements. The work was organized using JIRA and I was assigned to specific tickets where I would search client platforms and try to reproduce or catch these instances while using Charles Proxy.

• 

  Hickory High School

  Mar 2020 - Mar 2020

  Violinist

  Hired to play as a violinist in their musical production of "Bye Bye Birdie".

• 

  Sharpsville Area Senior High School

  Mar 2020 - Mar 2020

  Violinist

  Hired to play as a violinist in their musical production of "Chicago".

• 

  Jones' Shakes

  May 2020 - now

  (Summer role only)After being promoted from Shift Lead in Summer 2023, my responsibilities now include:- Creating and managing employee schedules as well as accommodating adjustments.- Managing inventory through both receiving, accounting, and replenishing- Supervising shifts and delegating roles as well as tasks- Conflict negotiation between workers- Overseeing onboarding- Developing ideas for POS improvements, training materials, and product development (Summer role only)Prior to my management position at Jones' Shakes, I worked solely as a shift lead. My responsibilities included:- Delegating shift roles- Customer Service and Satisfaction- Quality Assurance- Shift Organization

  • Senior Manager

    Sept 2022 - now

  • Shift Lead

    May 2020 - Sept 2022
• 

  Westminster College (PA)

  Sept 2020 - Dec 2021

  Violinist

  Played as a second violinist in Westminster's college orchestra.

• 

  JPOS

  Apr 2021 - Sept 2022

  Exploratory Software Tester

  Used exploratory techniques to identify and reproduce bugs/glitches within a point of sales system.

• 

  Real Time Medical Systems

  Jan 2022 - May 2022

  Software Tester

  Familiarized myself with automated software testing programs such as Playwright and gained a lot of experience in exploratory software testing for their mobile app.

• 

  Real Time Medical Systems

  Aug 2022 - Mar 2024

  Market Data Researcher

  Hired to collect data by reaching out to facilities for a short-term industry data aggregation project.

• 

  Self-employed

  Sept 2022 - Mar 2023

  Violin Teacher

  Offered private violin lessons during my first year of university and taught several youth ranging from 9 years old to 15 years old.

• 

  Beech Grove City Schools

  Mar 2023 - Mar 2023

  Violinist

  Hired to play as a violinist in their musical production of "Shrek".

• 

  Real Time Medical Systems

  May 2024 - Aug 2024

  Project Management Intern

  - Organizing issues through JIRA tickets and periodically assessing criteria progress for completion- Assisting with daily stand ups to keep track of progress and work through bottlenecks- Work alongside Quality Assurance to assess which needs should be prioritized before the next release- Mentorship from head project managers to better understand the team dynamic and strategies for accomplishing tasks

• 

  Grand Canyon University

  Aug 2024 - now

  Primary Role: Coordinating with catering, facilities, janitorial, IT, A/V, landscaping, and public safety to facilitate with campus guest admission, protocol adherence, event setup and tear down, and overall client satisfaction.Responsibilities:- Communicating with clients through email, text, call, and meetings to gather event details and vision- Fulfilling event needs while heeding to school protocols, budget limitations, and expected timelines- Tailoring innovative solutions to best fulfill a client's vision- Utilizing Perplexity AI to efficiently compose initial contact emails to clients- Assisting with crowd and line management during commencement ceremonies- Coordinating with different departments including catering, IT, AV, public safety, janitorial, and landscaping Show less Responsibilities:- Personally connect with residents- Communicate and enforce residence hall rules and university policies- Collaborate with other resident assistants to design creative content that aligns with assigned community learning plans- Plan and execute student facing events that foster community and conversation- Attend meetings with the Resident Director and fellow staff to encourage team spirit and pinpoint areas of improvement- Present myself as readily available to help residents with problems or questions- Compose detailed reports on violating incidents and roommate conflict meetings Show less

  • Event Coordinator Associate

    Sept 2024 - now

  • Resident Assistant

    Aug 2024 - now