Anna Pollock, PMP

Experience

• 

  The Walt Disney Company

  Jan 2010 - May 2010

  Disney College Progam

  Completed a semester of the Disney College Program. During this time I worked at Walt Disney World’s Epcot amusement park in a Merchandise role. This unique internship opportunity gave the me the experience of working with team members from around the world and to learn from this fortune 500 company.• Provided exceptional customer service to guests of all ages and cultures• Completed college courses designed by Disney tailor to a variety of business subjects

• 

  Workplace Options

  Sept 2012 - Jun 2018

  I worked with senior management to identify processes for improvement and created solutions to increase efficiencies and reduce costs. This work involved many hats, including project management and implementation management duties, as well as creating new technical workflows.• Managed project objectives and track progress to ensure milestones are completed on time and with the desired results.• Strategized the implementation of workflows to support department's processes within case management system.• Collaborated with subject matter experts to develop user stories and system requirements for a new credentialing system and coverage assessment reporting tool.• Created new production reports used by senior management, measuring each team members daily production. Show less

  • Process Manager

    Feb 2016 - Jun 2018

  • Global Provider Relations Analyst

    Nov 2014 - Feb 2016

  • Global Recruitment Specialist

    Jan 2014 - Nov 2014

  • Clinical Referral Specialist

    Jan 2013 - Jan 2014

  • Legal Referral Specialist

    Sept 2012 - Jan 2013
• 

  Agio

  Jun 2018 - Jun 2019

  Project Manager

  • Developed and managed project plans, worked closely with our department’s cybersecurity project team to establish program deliverables are on track and communicate project process with clients• Maintained continuous alignment of project scope with strategic objectives and make recommendations to modify programs to enhance effectiveness• Analyzed potential risk and advise on and advocate for the reduction of these risks to ensure project are completed ahead of schedule

• 

  Coalfire Federal

  Jun 2019 - Apr 2023

  • Lead Coalfire Federal's CMMC, FedRAMP and FISMA project management department. Our team managed all client transactional engagements and supported several internal initiatives. • Developed process, procedures, reports and implemented technical solutions to improve the programs effectiveness. • Grew the project management team by 66% and managed onboarding and training of all new team members. • Streamlined cross-departmental procedures to including; invoicing, onboarding training and management reporting. Show less In my role at Coalfire Federal I managed multiple short and long term projects amounting to 1.5 million annually. I worked with our Cyber Services directors to identify department needs and develop solutions, processes and tools to improve the overall program.• Resourced and scheduled all Cyber Services transactional projects • Created project plans, lead team members to ensure project reports are delivered on time, and act as the primary point of contact for clients during the lifecycle of the project• Maintained continuous alignment of project scope with strategic objectives and make recommendations to modify programs to enhance effectiveness• Assisted with the creation of ROEs to outline the scope and plan for identified projects Show less

  • Sr. Operations Manager, CMMC and FedRAMP Assurance

    Apr 2022 - Apr 2023

  • Operations Manager, CMMC and FedRAMP Assurance

    Apr 2021 - Oct 2022

  • Project Manager

    Jun 2019 - Apr 2021
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  Self-employed

  Apr 2023 - now

  Currently staying home to care for our son.

  • Project and Operations Consulting

    Jan 2025 - now

  • Stay-at-Home Mom

    Apr 2023 - Feb 2025