Dawit Kebede

Experience

• 

  Starbucks

  Feb 2016 - Aug 2016

  Barista

  - Display excellent customer service by taking and preparing more than 100 plus orders for more or less than 8 hours a day- Insuring cleanliness and hygiene by cleaning after customers, taking trash out and cleaning all equipment’s used to prepare foods and drinks. Made sure all items are stocked neatly and up to date

• 

  The Campagna Center

  Aug 2017 - Dec 2017

  Group Lead

  - Provide and prepare inside and outside activities before kid’s arrival and administer tutoring from the time of dismissal from school until parents arrive to pick up their own individual kids- Administer great after school program for kids to keep them motivated and engaged on completing tasks through activities and planed out schedules

• 

  Scramble Indoor Playground

  Nov 2017 - Jun 2019

  Manager

  - Insured safety for the kids by making sure kids are engaged in activities. Showing great display of multitask, understanding, care and integrity to over 100+ kids in a day from open to closing - Train all staffs for emergency protocols like missing child, active shooter, fire alarm and more every two weeks

• 

  Side

  Jul 2020 - Jan 2021

  Technical Support Analyst

  • Image 40+ laptops and desktops weekly for deployment• Utilize ServiceNow by accepting 10+ tickets daily • Setup multiple offices with monitors, keyboards, mouse, phone line and docking stations• Provide technical support for all attorneys • Prepare shipping labels for all requesting clients• Responsible for 500+ machines