Bao Luan Yeo

Experience

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  United Engineers (UE)

  Mar 2015 - Aug 2015

  Intern

  Internship for Facilities Management of Mixed-Development

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  EM Services Pte Ltd

  Apr 2016 - Apr 2018

  Property Officer

  • Stakeholders Management - Direct engagement with Ministers of Parliament, town councilors, RC members, and residents to maintain and manage estate and town to satisfaction• Township Management, Repair & Redecoration Works (R&R) – day to day on-site walkthroughand site visit to ensure best condition of estate. Timely issuance of works order, invoices for thebenefit of contractors and peers from finance and admin departments.• Defects Management – issuance of works order, verification of rectification works by contractorsto pass invoice.• Contractor Management – ensure that contractors only do what is needed and not using thewrong schedule of rates to claim for a job.• Multi-agencies Coordination – working with officers from LTA, HDB, NEA, PUB, etc to rectifyestate and residents’ issues. Show less

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  Accredited Consultants Pte. Ltd.

  Jun 2019 - Jan 2022

  Administrative Executive

  • BizSAFE & ISO document development (WSH) – development of risk assessments, safe work procedures, method statement, aspect and impact assessments, and other necessary documents required for client’s bizSAFE/ISO audits.• Client management – managing information required, coordinating for training, audits, site visits. Providing regular updates on progress of certification.• Accounts and Project management – issuance of quotations, invoices to clients.• Procurement and supply – sourcing of materials, items as requested by clients• Workflow management – streamlining workflow of processes for more efficient work delivery Show less

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  Sembcorp Architects & Engineers Pte Ltd

  Jan 2022 - Sept 2023

  Engineer - Contracts (Quantity Surveyor)

  Quantity Surveyor involved in large skill projects from initiation to post contract management. Critical work functions in early design includes digital measurement (utilising BIM models) and preparing tender documentation, cost estimation, planning and control. Assisted during tender stage with pre-qualification, procurement strategies, analysing tender returns, and preparing contract. Post Contract administration includes evaluating milestone payment, monthly progress claims, variation claims, final account. Show less

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  CuriousCore

  Jun 2022 - Sept 2022

  UX Designer

  Engaged with 3 business stakeholders as their UX Designer for mobile application and web design using design and research knowledge gained through the CuriousCore UX Career Accelerator Course. Client projects include:AirAsia - Optimisation of ride booking feature for AirAsia's SuperApp and achieved higher success rate and 73% of users preferring the improved flow in a preference test.Asian American Journalists Association - Redesigned site to a modern UI with a new layout and improved UX through information architecture, visual hierarchy which resulted in 50% improvement in site information wayfinding. EE Music - Evangelised for the importance of user research to business goals and successfully convinced stakeholder’s buy-in for conducting research. Used insights to improve user experience by restructuring client's website which was lacking in clarity. Show less

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  Ministry of Digital Development and Information

  Oct 2023 - now

  Assistant Manager