Michael OConnell

Experience

• 

  National Grid

  Feb 2002 - Feb 2012

  Senior Computer Systems Engineer

  First joined WDF/Greene (A subsidiary of Keyspan which later became National Grid) in February of 2002 as a general IT professional. Duties included PC troubleshooting, Printer setup, hardware purchasing and maintenance. Also coordinated the technology setup for field offices. Ordered internet services from ISPs, setup local area networks both cabling and router, configured VPN setup, ordered and setup large drafting printers for field sites, and ordered and setup field PCs and hardware for onsite drafting.Moved to Keypsan corporate in June 2005 and jopined the Desktop support team in Hicksville. Duties included the coverage of all satelite offices in Suffolk county. PC, laptop, printer, and general hardware support, repair, and deployment.Moved into the Wintel Support team in September of 2006. Duties included monthly patching of the Wintel environment 800+ servers using SMS. On site support and maintenance of all Power Plant Servers. Projects included Server refresh of 45 physical servers throughout the environment. Data Center upgrade of 28 cabinets in 2 datacenters. Disaster Recovery quartlery testing on site in the Power Plants. Show less

• 

  CSC

  Feb 2012 - Jul 2016

  Systems Administrator Senior Professional

  Continued support of the National Grid account after joining CSC. Support includes monthly patching for over 1500 Windows servers using Tivoli Endpoint Management System. Recently completed the transfer of all systems into the TEM system from SMS. Working on Transformation Team to relocate all servers from National Grid data centers to CSC data centers. Support duties for transformation include process evaluations, system validation, software upgrades, vm builds, and post move support through testing. Have organised deployment and upgrades across the environment for McAfee, TSM, Nimsoft, .NET and TEMs using SMS. Working with the storage group to automate a deployment of the TSM backup systems upgrade and reconfiguration before and after each move group. Show less

• 

  PRO Unlimited

  Jan 2017 - Oct 2018

  Information Technology Analyst

  IS Service Delivery/Service Strategy for Global IS @ National GridManagement of Laptop/Desktop SOE imagingProduct Roadmap Experience with VMWare/VDI administration and solutions on Horizon AirSOE Governance managementApplication virtualization and containerizing for XP to Win 7 to Win 10 transitionsWin 10, O365, VDI, Active Directory, SCCM

• 

  National Grid

  Oct 2018 - now

  End User & Collaboration Services - End User Platform Global IT.Global responsibility for end user SOE. Strategic forcasting and planning for VDI in VMWare with Airwatch, Win 10 deployment and implementation, as well as application virtualization. Additionally run and maintain training and support across all business platforms

  • Operations Manager

    Jan 2023 - now

  • Senior Technical Engineer

    Oct 2018 - now