Soumen Roy

Experience

• 

  Sterling

  Apr 2019 - Sept 2021

  Specialist

  – Verifying employment details of prospective candidates, including education, residential address and criminal records, for clients and their organisations– Coordinating with the Human Resource team and Line managers for employment & reference verification– Solving specific client queries pertaining to background verification as and when requested– Communicating with Vendors for the various reports– Investigating case-on-case basis to provide feedback to clients as per the requests– Reaching out to the clients and providing them with the required information– Coordinating with the client for specific requirements through written or verbal communication– Flagging the candidate reports as per the norms of the organisation– Informing the stakeholders in case of a red flag in the verification of a candidate– Maintaining track of cases for future reference of clients– Collecting information and generating reports according to client specifications within the required time frame Show less

• 

  GeBBS Healthcare Solutions

  Nov 2021 - Jan 2023

  • Developing and implementing quality control audit plans.• Identifying testing parameters for products.• Evaluating production stages and testing the composition, appearance, and functionality of completed products.• Assigning team members to quality audits and overseeing their work.• Training employees on quality standards and procedures.• Ensuring that products comply with industry standards.• Documenting defects and recommendations for improvement.• Preparing and presenting quality audit reports to senior management.• Keeping abreast of industry standards and regulations.• Proficiency in quality management software.• In-depth knowledge of industry standards.• Exceptional attention to detail.• Advanced organizational skills.• Excellent leadership and communication skills. Show less

  • NDQA

    May 2022 - Jan 2023

  • Sr. AR.Associate

    Nov 2021 - May 2022
• 

  ICICI Bank

  Jan 2023 - now

  Deputy Manager

  *Monitor and address HNI clients' banking and Investment requirements.*Use financial acumen and investment expertise to review a client's personal data, align clients' needs through superior service, and seamlessly align service delivery for the enhanced experience; thereby helping the client reach short-term and long-term investment goals.*Focus on business development across liabilities, assets & fees to sustain and achieve growth in relationship value, revenues & improved client stickiness.*Achievement of product-wise targets and cross-selling products as per the demographic, lifestyle, and risk profiling.*Formulate outbound and inbound sales plan to acquire new HNI Clients for increasing the customer base of the portfolio.*Conduct risk profiling of all mapped clients and showcase investment products as per the Client risk profile.*Ensuring client contact ability at all times through the updation of the latest contact details in all necessary systems. Regular contact with all mapped clients through weekly/monthly calls.*Resolution of queries for all managed clients within TAT specified. Show less