Billy Glynn

Experience

• 

  WUVT FM 90.7

  Jan 2006 - Jan 2008

  Business Manager

  Create and effectively manage a yearly budget of $50,000Manage the collaborative efforts of 25 student staff membersWork with Clear Channel Radio to triple broadcast power and relocate transmitter and equipment Organize the station's 60th anniversary function/fundraiser for Spring 2008Provide leadership for the Management Advisory Team to supervise all student media activities and finances

• 

  Virginia Department of Transportation

  Jan 2006 - Jan 2006

  Internal Audit Intern

  Constructed a time-tracking database and interface for over 25 auditors using Microsoft AccessIncorporated security encryption into the database with user names and passwordsCreated numerous custom reports for management staff from database informationReceived VDOT University training in Access, Outlook, Word, and ExcelAttended Advanced Excel and Advanced Access training seminarsGained a working understanding of the state internal auditing system and procedures

• 

  WUVT-FM

  Jan 2007 - Jan 2008

  Business Manager

  Create and effectively manage a yearly budget of $50,000Manage the collaborative efforts of 25 student staff membersWork with Clear Channel Radio to triple broadcast power and relocate transmitter and equipment Organize the station’s 60th anniversary function/fundraiser for Spring 2008Provide leadership for the Management Advisory Team to supervise all student media activities and finances

• 

  Virginia Tech Transportation Institute

  Jan 2007 - Jan 2008

  Data Analyst

  Aided researchers in the process of data collection and analysis of projects related to traffic and highway safetyUsed objective analysis to assist in university, state and privately funded research projectsUsed and wrote SQL-based queries to extract the proper data from an Oracle database

• 

  MeadWestvaco

  Feb 2008 - Feb 2009

  Rotational Analyst

  Held roles in both Global Business Services and the Treasury departmentDeveloped and maintained an allocations model that identified and charged business subsidiaries for their use of central financial resourcesPlayed key roles in monthly reporting, year-end reporting and budgeting processesWorked with IT managers to assist in Sarbanes-Oxley auditing compliancesAssisted with the daily banking statements, money transfers and short-term investmentsCreated detailed process flowcharts and forward-thinking strategies for the allocations process in a global perspective.Performed frequent data analysis and reporting activities on expense statistics Show less

• 

  2008-2009

  May 2009 - Aug 2009

  Financial Analyst

  Held roles in both Global Business Services and the Treasury departmentDeveloped and maintained an allocations model that identified and charged business subsidiaries for their use of central financial resourcesPlayed key roles in monthly reporting, year-end reporting and budgeting processesWorked with IT managers to assist in Sarbanes-Oxley auditing compliancesAssisted with the daily banking statements, money transfers and short-term investmentsCreated detailed process flowcharts and forward-thinking strategies for the allocations process in a global perspectivePerformed frequent data analysis and reporting activities on expense statistics Show less

• 

  Bank of America

  May 2009 - Aug 2009

  Services Specialist

  Assisted bank customers with procuring and verifying necessary documentation in order to meet mortgage eligibilityLearned federal and bank regulations pertaining to mortgages and institutional lendingMinimized bank risk by analyzing customers' ability to repay loansVerified that the criteria for loan underwriting was accurate and reasonable

• 

  Kraft Foods

  Aug 2009 - Aug 2011

  Financial Analyst

  Support Six Sigma projects by providing project financials and team inputAnalyze and maintain daily, weekly and annual performance reporting for bakery operations.Cost analysis functions for raw and finished good consumption and production.Six sigma reporting and project management.SAP maintenance and updates.Budgeting and forecasting roles.

• 

  Capital One

  Aug 2011 - Sept 2015

  Lead a team of 5 process improvement staff to deliver strategic results aligned to Bank Leadership priorities in addition to individual Process Improvement Project support.• Managed a Process Engineering team to support Check Processing operations• Lead multiple bank-wide capital projects with teams of up to 30 members and budgets over $500k• Developed a standard framework to ensure bank-wide processes meet well-managed requirements• Presented project and program updates to Bank Operations leadership team monthly• Leveraged process tools and analysis to lead improvements in a variety of production teams Show less • Utilized Six Sigma and Lean tools to eliminate defects and reduce waste in various processes resulting in over $250,000 in cost savings• Performed process redesign analysis and execution to minimize waste and improve value-chain speed and quality • Tracked and report project progress and statuses across multiple functional areas• Developed monthly performance metrics reported to the Executive Vice President• Routinely presented project results and progress to senior leadership• Established dynamic control plans mitigate risk events and reduce processing errors• Designed real-time visual management for teams to monitor productions issues and metric performance• Facilitated structured problem solving exercises to have associates self-manage improvements• Planned and lead 5 Kaizen events focused on various elements of waste elimination, standardization and new process development• Produced process management materials and train over 100 associates in Six Sigma tools Show less

  • Manager - Process Management

    Jan 2014 - Sept 2015

  • Process Manager

    Aug 2011 - Jan 2014
• 

  Federal Reserve Bank of Richmond

  Sept 2015 - now

  • Developed a customer-focused quality program to establish metric-based business management practices currently being used by more than 350 staff• Documented 357 processes across 124 value streams to identify baseline standards, primary metrics, role accountability and risk priorities• Documented a Robotic Process Automation Roadmap that will use technology to reduce manual operations, eliminate errors and reduce operational risk• Structured a Change Management program to effectively introduce, approve and monitor the success of significant process changes• Routinely presents to Senior Leadership Group and Quality Oversight Committee to inform and influence the progress of the organization’s Continuous Improvement culture• Lead a project with 12 Reserve Banks to create standard improvement framework and toolkit being used by over 150 practitioners• Created multiple training programs targeted for various staff-level engagement• Facilitated process improvement training for 45 staff members• Developed Yellow Belt training program to create embedded improvement resources• Coordinates with Quality Assurance team to generate process improvement solutions • Facilitated week-long Kaizen event to generate a standard complaint management process across 12 Reserve Banks used by 37 staff members• Leads project to standardize and eliminate waste from administrative functions to meet executive leader and business line needs and deliver $90,000 in annual savings• Facilitates strategic planning sessions to capture both annual objectives and long-term organizational vision with senior leadership• Managed a 6-month rotational resource to support improvement initiatives and train Lean concepts to be used in their regular business line • Developed automated Tableau data visualizations to proactively identify and countermand process failures in real-time Show less

  • Advanced Process Improvement and Project Manager

    May 2020 - now

  • Process Improvement and Project Manager

    Sept 2015 - May 2020