Ashraf Al-Fosaiel

Experience

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  Yemsen Cyber Café

  Feb 2002 - May 2004

  Cashier & Technical Assistance

  - Front desk duties and greeting of customers.- Handled the cash register and transactions at the café and report revenues at the end of the shift.- Resolved customers with technical issues with PCs and internet connection.

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  Shangri-La Group

  Jun 2007 - Sept 2007

  Concierge & Arabic Interpreter

  - Greeted guests and visitors warmly and make them feel welcome and attended in English and Arabic as needed.- Offered restaurant and activity recommendations and assist guests in arranging transportation and excursions.- Received and redirect mail, phone calls and packages and acted as a liaison between guests and departments.- Ensured that guest spaces and lobby are clean and tidy at all times.- Anticipate guests needs in order to accommodate them and provide an exceptional guest experience. Show less

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  Universiti Putra Malaysia (UPM), Fermentation Technology Unit (FTU)

  Jan 2008 - Jun 2008

  Industrial Trainee

  - Worked on fermentation and bio-mass production for industry and research uses.- Used bioreactors and adhered to safety and sterilization regulations during production.- Ensured quality of the product using contaminant testing, integrity testing and microscopy analysis.- Produced successfully 15 different fermentation and bio-mass quality products for industry and university labs.- Maintained and Monitored water purification and filtration system for the lab.

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  International Islamic University Malaysia (IIUM)

  Jul 2008 - Dec 2008

  Academic Tutor

  - Prepared materials and lesson plans for 32 tutorial sessions required by the faculty for 3rd year subject: "Separation Process of Bio-Industry", as part of the Department of Biotechnology Engineering.- Administrated and graded assignments and exams on mentioned subject with the guidance from the professor.- Participated in training and development workshops to improve tutoring practices and techniques.- Supervised 28 undergraduate students during and after the tutorial classes.

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  YEMEN PETROLEUM COMPANY

  Aug 2009 - Dec 2010

  Petroleum Engineer

  - Trained at the Petroleum Training Centre and Marib onshore oil field.- Conducted well test analysis and interpretation of the formation in Marib's field.- Worked with various teams to prepare technical studies to increase Marib’s refinery capacity.- Reviewed log reports for drilling operations.- Ensured compliance with all industry safety regulations.

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  Universiti Teknologi Malaysia, Membrane Research Unit

  Mar 2011 - May 2012

  Researcher

  - Collaborated with a team researching radiation-induced polymerization grafting (RIPG) process.- Conducted laboratory experiments and tests regarding various chemical topics including polymerization, chemical treatment, materials functionalization & materials radiation.- Analyzed gathered data from experiments and recorded findings.- Handled procurement and purchases for lab essentials and equipment. - Supervised and trained students regarding laboratory work and final year graduation projects.- Monitored membrane and chemical laboratories including cleaning, labelling and handling chemicals and lab equipment whiling following the correct procedures and protocols of health and safety regulations.- Responsible for handling samples between the unit and Malaysia Nucellar Agency.- Used Chemical/Grafting lab equipment such as Ultrasonic Homogenizers, Gas Chromatograph, XRD, Fourier Transform Infrared Spectroscopy (FTIR) and Electron Beam Accelerator Source.- Ensured the quality of the grafting fibre samples to be suitable for functionalization- Analysed functional group content in samples for kinetic study. Show less

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  Newlineco SDN BHD

  Jan 2013 - May 2019

  - Negotiated with educational institutes to enrol over 150 students in under- & postgraduate programs.- Developed the company’s view of knowledge as an asset and how that knowledge manifests in employees and systems.- Reviewed collaboration and recruitment contracts provided by universities, educational centres, client's company and individuals to better suit companies mission, vision and intellectual properties.- Managed the company's budget when it comes to the knowledge needed by staff (e.g. educational tools and training).- Helped creating key performance indicators that reflect the value derived from knowledge, and the ongoing measure of knowledge quality.- Identified knowledge gaps that need to be filled in order to drive operational excellence, leadership, product and process design.- Supervised 13 employees in the company.- Trained 20 education & human development consultants. Show less - Served as an advisor for students, lecturers, university administrators and government officials when it comes to higher education in Malaysia.- Assessed education standards and universities' policies and compare them to governmental requirements in the client’s country and host country.- Negotiated adjustments to curriculum based on students data and progress.- Surveyed students to change programs or curriculum.- Reported on the effectiveness of current academic systems.- Designed training programs and workshops tailored to clients needs.- Matched students to appropriate learning environments, such as special education programs.- Guided college selection and application for prospective students in Malaysia.- Met with administrators and academic staff in Malaysian institutes to discuss programs and budgets. Show less

  • Chief Knowledge Officer (CKO)

    Feb 2015 - May 2019

  • Educational Consultant

    Feb 2014 - Feb 2015

  • Freelancer

    Jan 2013 - Feb 2014
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  Universiti Teknologi PETRONAS

  May 2019 - Oct 2019

  Graduate Assistant

  - Assisted lecturers to conduct tutorials and seminars by preparing and reviewing material.- Supervised undergraduate students with their research and lab demonstrations, including grading project papers and exams.- Used Petroleum lab equipment: Core Flooding Apparatus, Conductivity-meter, Dynamic Light Scattering (DLS) apparatus, Soxhlet Apparatus, Interfacial Tension (IFT) & Contact Angle Measurement Systems.

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  KPMG UK

  Apr 2022 - now

  Product Analyst

  - Implementing UX (User Experience) Design in digital solutions for various clients and technologies.- Collaborating with a team of engineers, product owners, user experience designers and business analysts.- Injecting Agile Project Management during the product lifecycle.- Full utilisation of languages and frameworks (e.g. .NET/Python, ReactJS and Terraform).