Anjali Y

Experience

• 

  Canbank Computer Service Limited

  Apr 2018 - Apr 2018

  Software Test Engineer
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  Canbank Computer Services Limited

  Apr 2018 - Jun 2019

  Software Test Engineer

  Provide remote technical assistance and resolves problems related for end users (Bank Staffs).Maintain accurate and timely records tracking systems, ticket management systemResolve, respond to, and document end user enquiries and escalate or re-assign issuesProblem needed to appropriate resource for resolution.Create reports for the programming teams with details about each bugs related to the application.Performed the basic testing duties, creating the rudimentary bug reports for the Programmer to investigate and repair.Testing of loan products (PMAY) & their each behavior, testing of each function of products.Handling the backend database updating using “Putty configuration tool”. To check the existing loan accounts related to the users & make the changes related.Handling the issues of product mapping using the basic SQL queries. Handling of login issues & assures the end users to login properly.Removing the locks of user id for the users/ bankers in collection & disbursement server for avoiding the system in hang positions using simple queries.Handling the issues related to the Flex cube Retail (FCR) & Flex cube corporate (FCC). Show less

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  Capgemini Technology services India pvt ltd

  Jun 2021 - now

  Associat consultant