Charles Bongers

Experience

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  Mount St. Helens Institute, in conjuction with the United States Forest Service

  Apr 2016 - Apr 2017

  Interpretive Ranger @ Johnston Ridge Observatory

  Staff Johnston Ridge Observatory as a full-time Park RangerInterpretive Programs: Research the geology, ecology, political aspects, and human stories that surround Mount St. Helens and the 1980 Eruption, develop and present a variety of formal interpretive programs for varying audiences, lead guided hikes throughout the National Monument, train and assist coworkers in development of programs• Opening and Closing Duties: setting up props, turning on displays and exhibits, stocking the information desk with brochures and guides, updating the information board, introducing coworkers to protocols, making morning calls to local information centers relaying the day’s conditionsManage the Information Desk: Answer a large variety of visitor inquiries, provide hiking advice and guidance, answer phone calls, arrange logistics of visiting tour and/or school groups, make public announcements, manage the gift store cash register and transactionsFee Collection: Collect appropriate fees for Monument visitation, Handle cash and credit card transactions, Educate visitors about National Park passes and their options, Recognition of valid passes and/or qualified candidates, provide information and advice to assist visitors in their visit, manage adverse situations and smooth over any controversies with visitors Show less

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  Chabon Properties cc

  Jan 2018 - Jun 2024

  Daily Operations Manager

  •Administrative Office Work: managing property accounts, company bookkeeping, receiving and sending company emails and phone calls, updating and organizing paperwork, managing budgets and timetables •Site Management: Independently manage day-to-day maintenance at various properties, create project guidelines and daily work schedules, coordinate employee schedules, ensure all work meets safety and quality standards, ensure projects are completed on time, act as the face of the company and the first point of contact to the public and clients, communicate clearly with workers, sub-contractors, and clients Show less

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  Eight Bells Mountain Inn

  Jan 2022 - now

  Director of Hotel Operations