William Oliver Jr

Experience

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  National Document Services

  Apr 2006 - Dec 2009

  Office Assistant and Receptionist

  Received emails (documents, correspondence, query etc.) Uploaded and downloaded files on to company Server. Received delivered materials. (Inspection and count the quantity). Prepared, filed, and taken actions for significant documents we received from different view of works. Screen all incoming calls and be responsible for messages getting to the appropriate person. Make sure the receptionist area is clean and orderly so it is a pleasant place for clients to wait. Direct the general public to the appropriate staff member. Sorts incoming mail for distribution and dispatches outgoing mail. Show less

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  Baltimore School of Massage

  May 2010 - Oct 2010

  Clinical Student Practitioner

  Massage and knead the muscles and soft tissues of the human body in order to provide courses of treatment for medical conditions and injuries or wellness maintenance.

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  Matthews Johns Hopkins Medical Book Center

  Aug 2011 - Oct 2013

  Shipping and Receiving Mail Clerk

  Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records. Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates.Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages. Routes items to departments. Operates a cash register and most standard office equipment. Prices and arranges merchandise for display. Show less

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  Menocal Family Practice

  Sept 2013 - Oct 2013

  Medical Manager Assistant

  Managing the day-to-day operations of a medical facility. Updating and organizing medical records, including electronic health records. Scheduling and coordinating appointments. Verifying patient insurance. Completing and submitting insurance claims. Preparing correspondence between medical providers and their patients. Providing quality customer service to patients.

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  Medstar Good Samaritan Hospital

  May 2014 - Dec 2019

  Administrative Coordinator

  Maintain weekly and monthly Sleep Center Logs and Volumes. Assigns diagnostic and procedure codes to charge vouches. Resolves administrative problems by analyzing information; identifying and communicating solutions. Faxing documentation to appropriate personnel. Obtain signed statements. Enter and verify that all patient demographic and billing information correctly. Demonstrate and maintain a working knowledge of customer service principles. Keep scheduling desk and office clean and organized. Washing, drying and folding the collected linens. Schedules patients for sleep studies and consultations. Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Show less

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  Forward Healthcare

  Apr 2015 - Dec 2019

  Administrative Patient Services Coordinator

  Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved for statistical and follow-up purposes. Educate patients and assists home care personnel with CPAP set up and use. Support physicians in clinic by retrieving CPAP treatment data for physician interpretation, answering patient CPAP questions, providing equipment when appropriate, coordinating with Homecare Community immediately regarding equipment coverage and arranging homecare follow-up as needed. Verifies and enters pre-registration and insurance information into the computer system and prepares daily printed schedules for designated areas. Obtain pre-certifications and authorizations as requires by patients’ health care insurers or managed care providers. Process new sleep study orders, schedules follow-up patients for post sleep study visits. Follow-up with homecare companies for patient care, coverage and equipment, with complete letter and certificate of medical necessity documentation as required. Show less

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  CareFirst BlueCross BlueShield

  Aug 2018 - now

  Team Lead Clinical Operations Coordinator