Subhash Keshav

Subhash Keshav

Customer Service Representative

Followers of Subhash Keshav108 followers
location of Subhash KeshavDayton, Western Australia, Australia

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  • Timeline

  • About me

    Cybersecurity Professional

  • Education

    • International college of Auckland

      2013 - 2014
      Diploma in Business level 7 Business Administration and Management, General
    • Institute of Data

      2023 - 2023
      Certificate of Cybersecurity Cybersecurity
    • Sikkim Manipal University - Distance Education

      2009 - 2012
      Bachelor of Arts - BA
  • Experience

    • Dr. IT Planets Limited

      Aug 2007 - Oct 2008
      Customer Service Representative

      I have developed strong communication and problem-solving skills through my experience in resolving customer inquiries and issues promptly. My proficiency in using computer systems has allowed me to document interactions and track resolutions effectively. My customer-centric approach ensures that I prioritize customer satisfaction in all interactions. I have adapted well to fast-paced environments and efficiently managed high call volumes. I pride myself on active listening, patience, and empathy when addressing customer concerns, creating positive customer experiences. I have also demonstrated effective collaboration with team members and am always open to seeking guidance when needed. Furthermore, I have honed my time management skills, enabling me to prioritize and address customer inquiries promptly and efficiently. Show less

    • Basware caporation

      Jan 2011 - Apr 2012
      Quality Analyst

      I have consistently maintained the accuracy and compliance of processed data, demonstrating a meticulous attention to detail in my work. My proficiency in data validation techniques ensures that all required fields meet established standards and client specifications. To thrive in a fast-paced environment, I've honed strong organizational and time management skills, consistently meeting deadlines. My commitment to excellence led me to provide valuable feedback to the validation team, actively contributing to process improvements and enhancements in data quality. I've also developed effective communication skills through collaborative efforts with team members, as well as in my interactions with clients and organizations. My work ethic is unwavering, always focused on delivering high-quality, accurate data in a timely manner. Show less

    • Broadspectrum

      Aug 2014 - Feb 2018
      Fiber Technician

      I have accumulated extensive experience in various roles during my involvement in the Ultra Fast Broadband (UFB) project, including serving as a fiber technician, team leader, and multi-duct jointer. My commitment to health and safety has always been a top priority, and I consistently adhered to local council and client quality standards, especially when working around critical services and infrastructure. My proficiency extends to operating large machinery while strictly following traffic regulations. As a testament to my leadership abilities, I successfully obtained permits, maintained proper paperwork, and efficiently allocated job tasks to my team of 20 workers. Effective communication played a pivotal role in my role, as I regularly interacted with council and client representatives for quality audits and project updates. Moreover, I have developed excellent written and verbal communication skills, ensuring clear and efficient communication within the team and with local authorities. Show less

    • Downer

      Jan 2020 - Apr 2021
      Driver/operator

      I have a proven track record of demonstrating strong driving and operating skills in road construction projects, prioritizing safety and operational efficiency. My proficiency extends to managing paperwork and documentation, consistently providing accurate and timely reports to managers and supervisors. I have ample experience in working independently and unsupervised, highlighting my self-motivation and ability to take initiative.Additionally, I have taken on the role of a reacting foreman when the original supervisor was absent, showcasing my leadership and decision-making capabilities. I've consistently adhered to the high standards set by international clients, ensuring compliance with their specific requirements, and have maintained a strong focus on safety, particularly while working on live highways, by strictly following stringent safety protocols. Show less

    • Queenstown Taxis

      Dec 2022 - Jun 2023
      Taxi Driver
    • Allied Concrete

      Jul 2023 - now
      Truck Driver
  • Licenses & Certifications

    • CompTIA Security+ (SY0-601) Cert Prep: 6 Cloud Security Design and Implementation

      LinkedIn
      Dec 2023
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 5 Physical Security Design and Implementation

      LinkedIn
      Dec 2023
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 9 Operations and Incident Response

      LinkedIn
      Apr 2024
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 7 Endpoint Security Design and Implementation

      LinkedIn
      Dec 2023
      View certificate certificate
    • CompTIA Security+ (SY0-701) Cert Prep: 1 General Security Concepts

      LinkedIn
      Apr 2024
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 8 Network Security Design and Implementation

      LinkedIn
      Jan 2024
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 1 Threats, Attacks, and Vulnerabilities

      LinkedIn
      Sept 2023
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 2 Secure Code Design and Implementation

      LinkedIn
      Sept 2023
      View certificate certificate
    • CompTIA Security+ (SY0-601) Cert Prep: 4 Identity and Access Management Design and Implementation

      LinkedIn
      Nov 2023
      View certificate certificate
    • CompTIA Security+ ce Certification

      CompTIA
      Feb 2025
      View certificate certificate