Cassie Taylor

Experience

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  Sprinkles

  Jan 2010 - Jan 2012

  Sales Associate

  Responsibilities:- Caller Welcoming: Greeted all callers with a positive, enthusiastic, and professional attitude at all times.- Provided callers with information on Sprinkles products offered. As needed, direct callers to the appropriate stores or departments, or follow up with delivery services for them.- Act as a liaison between stores and customers on special or unique requests.- Process payments, assist with returns and other transactions for customers online and over the phone.- Encourage customers to consider additional orders and/or retail items, like our cupcake trays, to help support their needs.- Ensure all packages and freight are sent to the customer accurately and promptly.- Reach out to current customers to suggest and take new orders.- Initiated and fulfilled donations to partnered Children Hospital Show less

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  Nordstrom

  Aug 2013 - Mar 2018

  Fit Specialist

  - Built relationships with customers by attending to their individual shopping needs- Upheld customer relations via inbound and outbound sales- Shared knowledge and excitement about the latest in women’s fashion- Provided honest feedback and guidance to customers on style, trends and fit- Stocked, re-merchandised, displayed, priced-markdowns, and merchandised transfers- Built customer confidence by actively listening to their concerns and giving appropriate feedback- Kept current on market and product trends to effectively answer customer questions- Maintained routine training and HIPPA certification Show less

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  ShipHawk

  Mar 2018 - May 2018

  Sales Development Representative

  ShipHawk is a Smart Transportation Management System™ (TMS 2.0™) helping retailers, manufacturers, and distributors radically reduce shipping costs by creating data-driven, automated supply chains. The GoalOur goal is to give retailers, manufacturers and distributors large and small, B2B and B2C, across all product types, access to the tools they need to compete in an increasingly complex world. We believe that ShipHawk is the most powerful transportation management system (TMS) on the market today–one that is modern, beautiful, optimized, configurable and automated.Responsibilities- Generate new sales opportunities- Partner with an Account Executive to achieve mutually aligned sales quotas each quarter- Engage C-suite, VP or Director level business professionals via phone, email and other channels- Understand your prospects’ challenges and identify opportunities for ShipHawk to solve them Show less

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  Career Assessment Site

  Nov 2018 - now

  Director Of Sales And Business Development

  Career Assessment Site provides online career and personality assessments, interest inventories, career profiling, and business and professional assessments. Let us help you find your way!The Goal:To help others with career choice, personal growth, and fundamental business and leadership building by providing the Myers-Briggs Type Indicator® instrument, the Strong Interest Inventory® instrument, the FIRO-B® instrument, and the TKI instrument at an affordable price and with interpretive care on a global scale.Responsibilities:- Motivates the staff to make proactive decisions in all their communications with clients- Creates & advertises weekly, monthly & quarterly sales goals- Keeps C-level executives apprised of sales goals progress- Prepares sales reports & signs off on their accuracy before submitting them- Assesses the competitive landscape & institutes changes to the sales program in response to competitors’ changes- Establishes a referral network with local businesses & finds ways to maximize value from those connections- Implements a sales training and orientation program to educate new hires as our company grows Show less