
Jason Reeves
Business System Support Analyst

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About me
Director of Internal Affairs (Audit, Risk and Investigations) at State of Indiana
Education

Anderson University
-Masters Business Administration (MBA)3.89 GPA

Indiana Wesleyan University
-Bachelor of Science Business Management
Experience

USA Group/Sallie Mae
Aug 1997 - Mar 2001Business System Support AnalystSallie Mae is the industry leader in student loan services. Worked as a liaison between web developers and customers (both internal and external) for new web development projects and enhancements which included document development (business system design and requirement documents) and provided tier three customer support for Net Wizard, USA Group’s (now Sallie Mae) online student loan servicing application. • Planned, facilitated, documented, and supported new web enhancements.• Updated project timelines for releases and expected deliverables.• Wrote business system design documents and test scripts.• Created reference and training manuals and provided training classes.• Authored requirement documents for design/development specification, which were gathered from business units, management, staff and end users (customers). Show less

Bank One
Mar 2001 - Oct 2002Performance Management Data AnalystBank One (now JP Morgan Chase) serves as a full line financial services and banking products provider. Worked as a business analyst for Post Closing (Indianapolis Loan Servicing, Mortgage Operations unit), which included a wide range of responsibilities primarily supporting management in process improvement. • Coordinated budget information, which included analyzing and forecasting (comparing actual vs. plan). • Led several projects including a re-design of department reporting. • Conducted performance and cost analysis. • Provided application support and IT solutions (databases, spreadsheets)• Performance, cost, and volume analysis.• Developed three financial / performance databases, maintained and updated three others, using Microsoft Access. These databases significantly reduced reporting time thus providing significant cost savings of more than $100,000.• Project manager for multiple cost reduction efforts and for Post Closing website.• Prepared schedules for our monthly Business Review publication for management. Show less

Federal Home Loan Bank of Indianapolis
Nov 2002 - Aug 2012Financial Analyst II and Credit Operations AnalystFederal Home Loan Bank of Indianapolis - Indianapolis, IN The Federal Home Loan Bank of Indianapolis is a wholesale bank. It provides liquidity to its members which are banks, thrifts, credit unions and qualifying insurance companies. Credit Operations Analyst (2011-2012)Promoted to be a part of an implementation team of the bank’s new Core Banking System, a $40+ million project which include all major financial functionality of the bank. As an Analyst my responsibility was to ensure the credit operations within the Core Banking System operate efficiently and in conjunction with policy and procedures. • Mapped all Credit Operations business process and flows. • Examined and documented operations for efficiency and streamlining.• Created and updated business system design documents. Financial Analyst II (2002- 2011)Provided support for the Vice President and Senior Vice President of the mortgage division, responsibilities included the following: financial analysis, in-depth data analytics, budgeting, forecasting, business planning, reporting (including report development), risk assessment, funding, forecasting, delinquency analysis, project management, feasibility studies, web user acceptance testing, vendor coordination, process improvements and training customers for our online financial system.• Ran Standard and Poor’s LEVELS risk assessment tool on $10 billion dollar mortgage portfolio. • Researched and prepared proposals regarding complex financial data and presented recommendations to senior management.• Created, maintained and updated multiple databases for the business units.• Developed key metric reporting for the business unit, including weekly, monthly and quarterly reporting. Show less

State of Indiana - Indiana Gaming Commission
Nov 2012 - Jul 2013Financial InvestigatorInvestigated and performed financial analysis for companies and individuals applying for an Indiana gaming license. Audited Casino financials for compliance with state gaming regulations.
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United Benefit Advisors (UBA)
Jul 2013 - Feb 2017Director of Survey (Product Management & Data Analytics)Responsible for the proprietary UBA Surveys including, administration, data analytics & statistical analysis, project management, data collection, reporting and presenting the findings. UBA's Health Plan Survey is one of the largest in the industry with over 18,000 health plans, representing over 11,000 employers. The results represent a sampling of over 98% of all businesses in the U.S.As the industry leader, the Health Plan Survey offers UBA partners a unique competitive advantage, which they can leverage to grow their business. Show less

Anderson University
Jul 2017 - nowAdjunct ProfessorInstructor for both accounting and finance classes for the Master of Business Administration (MBA) program at The Falls School of Business at Anderson University.

Indiana Department of Transportation
Aug 2019 - nowDirector of Internal Affairs (Audit, Risk and Investigations)Responsible for leading INDOT’s Internal Audit, Risk Management and Investigations teams. Responsible for establishing the agency’s annual audit plan – developed from a risk-based perspective that complies with International Professional Practices Framework (Red Book) Standards, aligning with the agency’s strategic plans and objectives. Communicate and coordinate with all levels of management within the Agency for the purpose of providing independent and objective guidance to ensure that compliance is met with recognized policy and processes. • Provide leadership and guidance to assess risks and develop mitigation plans throughout the agency.• GRC platform: selected and implemented Diligent One• Developed an Internal Audit Charter for the division that outlines the purpose, authority, and responsibility of the internal audit activity and establishes a Code of Ethics.• Developed the annual audit plan to ensure adequate risk coverage of INDOT functions while considering materiality, time cycles, resources, and other relevant inputs.• Assign, oversee, and finalize investigations in a timely, confidential and professional manner. Provide comprehensive reports to INDOT management and applicable outside agencies (Indiana Office of Inspector General, Indiana State Police, State Board of Accounts, Federal Highway Administration, etc.). • Manage the budgets for the Internal Affairs Division and monitor expenditures within the fiscal year. • Direct special audits and investigations as requested by the INDOT Commissioner, Deputy Commissioners, Division Director, or where internal controls appear weak.• Developed a program whereby Internal Audit (IA) can proactively serve as a “consultant” resource for other divisions that are proposing systems enhancements or process changes which might affect internal controls or management of risk to the agency. • Developed a Quality Assurance Program for the Internal Affairs Division to assess quality and effectiveness. Show less

Allies, Inc
Mar 2022 - nowBoard Member - PresidentHonored to Serve on the board of Directors for Allies, our mission is “empowering survivors of trafficking & sexual exploitation through awareness, prevention education & connection.”
Licenses & Certifications

Six Sigma Green Belt
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