
Giang Trao

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About me
Project Manager
Education

Shoreline Community College
2017 - 2020Associate's degree Health Information/Medical Records Technology/Technician
University of Washington
2020 - 2022Bachelor's degree Health Information/Medical Records Technology/Technician
Northeastern University
2024 - 2025Master's degree Project Management 3.95
Experience

Shoreline Community College
Jun 2018 - Jun 2020Contacted other organizers, staff, advisors, and filled the paperwork.Responded to emails and other correspondence to facilitate communication and enhance events processes.Managed multiple social media platforms.Designed social media graphics and event flyers. Provided educational support to current students at Shoreline Community College.Conducted individual math tutoring program for students using comprehensive lesson plans, exams and final projects to showcase grasp of material.Used positive reinforcement, repetition and review to help students master challenging material.
Co-Founder of Vietnamese Student Association (VSA)
Sept 2018 - Jun 2020Mathematics Tutor
Jun 2018 - Sept 2018

International Community Health Services
Feb 2019 - Feb 2019VolunteerCompleted 5 hours for community services as a Lunar New Year 5K raise fund event for patients who could not afford healthcare service.

Mary's Place
Sept 2019 - Oct 2019Teacher AssistantTeach the children about all the countries' cultures. Collected and sorted donated clothing, food, hygiene supplies, books, and toys.Deep cleaned the facilities to help provide a safe and hygienic environment.

Harborview Medical Center
Feb 2021 - Aug 2021Medical InterpreterPassionate about bridging linguistic and cultural gaps in healthcare, I am a seasoned Medical Interpreter at Harborview Medical Center during COVID-19 pandemic. Fluent in Vietnamese, I play a crucial role in ensuring effective communication between healthcare providers and diverse patient populations.Key Contributions:Cultural Competence: Leveraging my deep understanding of diverse cultures, I facilitate meaningful connections between patients and medical staff. My cultural competence enhances patient experience and fosters an inclusive healthcare environment.Language Proficiency: Fluent in Vietnamese, I provide accurate and clear interpretation services during medical consultations, ensuring that patients receive comprehensive information about their health and treatment options.Interdisciplinary Collaboration: Collaborating seamlessly with medical teams, I serve as a vital link between providers and patients. My ability to convey nuanced medical information contributes to informed decision-making and patient-centered care.Documentation and Record-Keeping: Meticulous in maintaining accurate records of interpreted sessions, I contribute to the development of a comprehensive patient history. My attention to detail ensures the integrity of medical records and compliance with regulatory standards.Patient Advocacy: Advocating for the needs of non-English-speaking patients, I empower them to actively participate in their healthcare journey. I am committed to upholding the highest standards of patient rights and confidentiality.Continual Professional Development: Actively participating in training and workshops, I stay abreast of evolving medical terminology and cultural nuances. This commitment to ongoing learning ensures my ability to provide top-tier interpretation services. Show less

AHIMA
May 2021 - Sept 2021HostAs a seasoned Host at the AHIMA conference, I bring a unique blend of conference planning expertise, technical proficiency, and troubleshooting acumen to ensure seamless and impactful events. With a keen eye for detail and a commitment to excellence, I play a pivotal role in maximizing the potential of each conference.Key Responsibilities:Conference Planning: Spearheading comprehensive planning initiatives, I collaborate with cross-functional teams to orchestrate successful AHIMA conferences. From venue logistics to program scheduling, my meticulous planning ensures a smooth and engaging event experience for participants.Technical Proficiency: Leveraging my technical skills, I adeptly navigate and utilize event management platforms to enhance the overall conference experience. From virtual components to on-site technology, I ensure that the technical aspects align seamlessly with AHIMA's standards of excellence.Troubleshooting Expertise: As a troubleshooter extraordinaire, I thrive in high-pressure situations, swiftly addressing any challenges that may arise during conferences. My proactive approach ensures minimal disruptions, allowing participants to focus on the valuable content and networking opportunities AHIMA events offer.Introduction of Guest Speakers: Taking the stage with confidence, I have the honor of introducing esteemed guest speakers, setting the tone for a positive and engaging conference. My articulate and welcoming introductions contribute to a favorable first impression of the organization and its commitment to excellence.Positive Organization Representation: Serving as the face of AHIMA during events, I embody the organization's high standards and values. Through professional and engaging interactions, I leave a lasting positive impression on participants, fostering a sense of community and connection. Show less

Carmenta Care
Feb 2023 - Jan 2024Project ManagerAs a dedicated Project Manager at Carmenta Care, I drive the successful execution of healthcare initiatives that prioritize innovation and excellence. Leveraging my expertise in project management, I orchestrate end-to-end project lifecycles, ensuring seamless coordination and collaboration among cross-functional teams.Key Highlights:Project Leadership: Overseeing projects from inception to completion, I implement robust project plans, manage resources effectively, and ensure timely delivery of high-quality results.Data-Driven Decision-Making: Proficient in data analysis, I utilize insights to inform strategic decisions, optimize processes, and enhance project outcomes. My analytical skills contribute to a culture of continuous improvement.Stakeholder Collaboration: Building strong relationships with internal and external stakeholders, I facilitate open communication and alignment of project goals. My collaborative approach fosters a unified team committed to shared success.Healthcare Informatics Expertise: Drawing on my background in the HIHIM program at the University of Washington's School of Public Health, I integrate healthcare informatics principles into project strategies, promoting efficiency and innovation in healthcare solutions.Innovative Problem-Solving: Thriving in dynamic environments, I excel at identifying challenges and implementing creative solutions. My adaptability ensures projects remain on course, even in the face of unforeseen obstacles.Results-Driven Approach: Committed to achieving measurable outcomes, I monitor project metrics and KPIs, providing transparent reporting to leadership and stakeholders. My results-driven mindset aligns with Carmenta Care's commitment to excellence. Show less
Licenses & Certifications

Bachelor of Science in Health Informatics and Health Information Management
University of WashingtonAug 2022- View certificate

Strategic Planning Foundations
LinkedInApr 2022 - View certificate

Learning MySQL Development (2020)
LinkedInDec 2021 - View certificate

Excel: PivotTables for Beginners
LinkedInOct 2021 - View certificate

Managing and Analyzing Data in Excel (Office 365/Excel 2019)
LinkedInOct 2020 - View certificate

Tableau Essential Training (2020.1)
LinkedInOct 2021
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