Sandeep Sinha

Sandeep Sinha

Officer

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location of Sandeep SinhaKolkata, West Bengal, India

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  • Timeline

  • Skills

    Matrix management
    Customer relationship management (crm)
    Data analysis
    Talent acquisition
    Strategic human resources leadership
    Strategic human resource planning
    Customer experience
    Talent management
    Employee engagement
    Compensation & benefits
    Hr business partnering
    Business analysis
    Legal compliance
    Customer retention
    Training
    Performance management
    Customer insight
    Customer satisfaction
    Labor and employment law
    Team management
    Employee Relations
    Employer Branding
    HR Policies
    Human Resources
    Human Resources Information Systems (HRIS)
    Leadership
    Leadership Development
    Management
    Organizational Development
    Performance Appraisal
    Policy
    Recruiting
    Strategy
    Team Building
    Organizational
  • About me

    My role encompasses overseeing all aspects of the organization, from employees and senior stakeholders to customer relations. With a rich background spanning over 19 years in HR and L&D, I have sharpened my expertise through impactful assignments, previously contributed at global retail and QSR giants like Spencer’s Retail, Landmark Group (Middle East) and Domino's Pizza India. My areas of proficiency include organizational design and restructuring, culture transformation, talent management, performance management, employer branding, employee engagement, leadership development, succession plan and HIPO talent engagement and retention, rewards, incentives design, compensation and benefits administration. I bring to the table a track record of delivering tangible results such as people cost, learning and development, employee satisfaction and cultural shift, breakthrough and award winning unique HR practices design and execution, effective communication strategies, cost aligned talent acquisition approach, diversity & inclusion and corporate social responsibility initiatives. Certified as an NLP coach, I leverage my exceptional interpersonal skills, problem-solving acumen, and keen attention to detail to drive positive outcomes and foster a culture of excellence within the organizations and the team I serve for.

  • Education

    • SRDS

      2024 - 2026
      PGDM

      Human Resources (Emerging CHRO)

    • NICE ICE

      2004 - 2006
      PGDM

      Human Resources (Full time)

  • Experience

    • ICICI Bank Ltd

      Jul 2006 - Dec 2006
      Officer

      Critical research and analysis of end to end customer transactions, finding out the default points i.e. ATM, Call Centre, back offices or branch offices, responsible for identifying cause of any customer concern, and suggesting required improvement to be done through process or service improvement.

    • Domino's

      Dec 2006 - Jun 2013
      Corporate Human Resources Manager

      Span of control : Pan India role for India’s largest QSR chain, covering 600 Domino’s Pizza Stores, 20,000 employees in a Corporate HR role. Handling a team size of 5 people, reporting to CHRO. Key Area of Deliverable : Learning and Development, Employer Survey & Branding, Employee Opinion Survey, Employee Engagement, Reward and Recognition, HR Processes and Policies Design, Performance Management System, Employee Communication,Individual Development Plan & Managing Hi Po, Talent Acquisition, HR Budget & Audit, Design of HR sub function annual strategy, Corporate Social Responsibilities. Show less

    • Landmark Group

      Jul 2013 - Apr 2023
      Head HR - Lifestyle

      Started as HRBP and within 1 year moved to Head HR role, Reporting to CEO, managing a fabulous team of 20+ people included 4 direct reports, with their collaboration I was responsible for all the aspects of people plan for 6 countries in Middle East including UAE, KSA, Kuwait, Qatar, Oman and Bahrain having 160 stores and 2000 employees, and 1000 beauty advisors. Instrumental in designing and executing people strategic initiatives to support the organization’s business continuity in consistent changing socio-economic environment. The role required to manage all facets of the organization includes employees, senior stakeholders and customers. I was handling various gamut of Human Resources i.e. Organization Design, Culture & Values, Talent Management, Recruitment, Executive Coaching, Performance Management, Employer Branding, Sustaining Strategic People Cost, Improve Productivity, Employee Engagement, Leadership Development, Employee Relations, Corporate Social Responsibility initiatives, Compensation & Benefits, Product / Soft Skills Training etc. Show less

    • Spencer's Retail

      Apr 2023 - now
      Head of Human Resources

      Reporting to CEO, managing a dynamic team size of 40+ people including 8 direct reports. Supporting CEO and promoters for the change management, organisation redesigned and partnering with leadership team for sustainable operating model and turn around the business.Working towards digitalized learning module. Established a talent management framework for fast career growth for retail employees.Integrating online business to establish Omni channel practices and leveraging optimisation, Designed and implemented new policies (Insurance, flexi compensation and incentives plan) to increase employee value preposition and driving key business results. Revamped Performance Management Framework for ensuring accountability towards individual and team performance. Employee Engagement initiatives, policies review and improvement to make best practices. Show less

  • Licenses & Certifications

    • AI Tools Workshop

      BinaryScript
      Feb 2026
      View certificate certificate
    • Generative AI: Introduction and Applications

      IBM
      Jan 2026
      View certificate certificate
    • Future Leader - Blended 1 year Executive Management Course for HIPO of Landmark Group

      Jan 2018
    • Presentation Skills

      Dale Carnegie
      Nov 2017
    • The 7 Habits of Highly Effective People

      FranklinCovey Middle East
      Nov 2015
    • Assessor HR Excellence Award

      Confederation of Indian Industry
      Apr 2012
  • Honors & Awards

    • Awarded to Sandeep Sinha
      Employee of the Year 2007-08 Domino's Pizza India Apr 2008
  • Volunteer Experience

    • Professional Assistant

      Issued by on Aug 2000
      Organization LogoAssociated with Sandeep Sinha