
Marshall Watson
Technical Staff Assistant

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About me
Application Specialist at MemorialCare
Education

Western Washington University
1999 - 2001BA Political Science, Philosophy, Economics
Clark College
1997 - 1999AAS Computer Network AdministrationActivities and Societies: Ballroom Dance Club, Knowledge Bowl Team Graduated with Honors
Experience

Vancouver Public Schools
Oct 1997 - Apr 1999Technical Staff AssistantProvided administrative and technical support for the Transportation department.Point-of-Pride Projects• Converted paper-based inventory of bus repair shop to electronic inventory system. Reconciled new system with physical parts inventory.• Implemented ESRI ArcView based student roster. Allowed for creation of location-aware student contact lists and bus route planning.

Northwest Educational Service District 189
Dec 2001 - Jul 2004Technical Support SpecialistDelivered Helpdesk support for 3,800 teachers involved in the Teacher Leadership Project (a Bill & Melinda Gates Foundation grant program) and managed the project’s Access and MySQL databases. Maintained a ZENworks 4 environment with a Citrix MetaFrame XP farm and Exchange 2000. Supported ESD workshops and training sessions.Point-of-Pride Projects• Worked on committee to restructure the agency decision-making process• Evaluated remote access, backup, printer accounting and network traffic shaping solutions• Maintained Technology Leadership Center training lab using Zenworks Imaging• Installed wireless network with multiple VLANs for access control Show less

Olson Engineering, Inc.
Jul 2004 - May 2008Network ManagerManaged network for mid-size engineering firm with Windows and Red Hat workstations running AutoCAD and ArcGIS. Maintained Active Directory, Exchange, group policies, and VB scripts. Planned and implemented all infrastructure upgrades.Point-of-Pride Projects• Migrated to Windows 2003 Server, running Terminal Services and Citrix MetaFrame XPe• Created backup solution using mix of Network Attached Storage devices and magnetic tapes• Monitored and maintained Barracuda spam filter, Microsoft Exchange, and Cisco firewall• Migrated accounting system from Navision to Axium Ajera• Created system for scanning, archiving and retrieving historical job files Show less

Vancouver Clinic
May 2008 - Aug 2022Administrated imaging systems in a 440+ clinician environment that included an accredited Breast Imaging Center of Excellence. Consulted with radiologists, referring physicians, and technologists to sell-in projects and make recommendations for system changes to C-suite management. Point-of-Pride Projects• Strengthened systems as organization expanded from 4 to 16 facilities• Reviewed systems and contracts to standardize and consolidate; enabled movement to in-house solutions, saving >$60,000 annually while maintaining or adding functionality• Managed imaging software vendor relationships, including meeting with vendor representatives to evaluate offerings for potential upgrade or addition to portfolio• Redesigned system, network, and storage to support HD digital tomosynthesis mammography and doubling of annual mammography volumes • Improved sonographer workflow by importing ultrasound data captured on machines into radiologist reports• Crafted pandemic-inspired solutions to allow remote reading for clinicians, as well as shift to 99% remote systems administration• Created in-house solution to facilitate study assignment for a rotating group of radiologists• Developed tools to standardized reporting for Lung Cancer Screening ProgramManaged Systems• Change Healthcare PACS• Change Healthcare Enterprise Viewer• PowerScribe 360• Change Healthcare Cardiology• Mach7 VNA• eUnity• MagView • Digisonics• CADStream• LungView• OrthoView• Mirada• Terarecon• Xeleris• PowerShare Show less Provided tier 2 support for doctors and staff in a fully electronic medical clinic. Monitored and maintained workstations and servers, working with multiple teams to provide technology solutions in a growing, dynamic environment. Maintained Active Directory, patching, and group policies.Point-of-Pride Projects• Interviewed, hired, and trained Network Administrators and Helpdesk staff • Transitioned organization to Epic • Coordinated zero-downtime hardware and software upgrades for pharmacy• Created troubleshooting processes and best practices for Dragon Naturally Speaking Show less
PACS Administrator
Oct 2010 - Aug 2022Network Administrator
May 2008 - Nov 2010

PeaceHealth
Aug 2022 - Jul 2023Application System Analyst, SeniorMaintained and supported Radiology and Cardiology systems for healthcare environment spanning three states and encompassing 16,000 employees and 10 hospitals. Worked with multiple radiologist reading groups, as well as direct employees, to provide outstanding inpatient and outpatient care.Point-of-Pride Projects• Project manager and technical lead for upgrade to PowerScribe One• Project manager and technical lead for integration of PACS logins with Active Directory • Moved multiple stand-alone implementations of Circle cvi42 to a single enterprise system• Migrated radiologist workstation integrations from Epic Hyperspace to Hyperdrive/Slingshot• Added CCW to EP and Cath lab portfolio, centralizing orders and supply managementManaged Systems• Fuji Synapse PACS• Philips Xcelera Cardiology PACS• IntelliSpace PACS• Compass DICOM routers• Muse• GE Centricity Cardio Workflow• Circle cvi42• PowerScribe• Digisonics• OrthoView• PowerShare• DynaCAD Show less

MemorialCare
Jul 2023 - nowApplication Specialist - Breast CenterManage Breast Health and Oncology service lines from Enterprise level, coordinating with local managers, users, and support personnel to facilitate fast issue turnaround, optimized workflows, and superior patient experience.Point-of-Pride Projects• Create the region’s preeminent Breast Center, partnering with renowned radiologists to pilot the integration of AI tools into the practice, open a state-of-the-art facility, and drive standardization across the practice• Manage vendor relationships for MagView, Nuance PowerShare and CADStream• Develop documentation library and standards to support issue resolution and operational planning, utilizing OneNote, Teams, and SharePoint• Migrate software and systems of an acquired radiation oncology practice into existing environments, facilitating a smooth transition for patients and cliniciansManaged Systems• MagView• Nuance PowerShare• CADStream• Varian Aria• Philips IntelliSpace PACS• Philips Vue PACS• Silverback DICOM router• Volpara• LifeImage• Imprivata• Brainlab• MIM Show less
Licenses & Certifications

Class 12 Mixologist Permit
Washington State Liquor Control BoardJun 2005
Certified Novell Engineer
NovellAug 2000
Certified Novell Administrator
NovellJun 1998
Languages
- enEnglish
- geGerman
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