Deep Enrich
Alexander Stoik
Freelancer, Newsroom
491 followers
Österreich
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About me
Head of - making people wow - Do/Consulting, pidas
Education
Technische Universität Wien
-Master of Social and Economic Sciences Business Information Systems- Marketing- Organization & Leadership- Project Management
Experience
ORF
Nov 1992 - Feb 1997Freelancer, Newsroom- Assistant for Newsroom production (work student)
Modus Werbeagentur GmbH
Jan 1997 - Jul 2004CEO- Development of on-line and off-line advertising strategies- Development of Corporate Identity- Brand Management
WIFI Wien
Sept 2001 - Jul 2004Lecturer- Lectures in New Media- Lectures in Marketing and Customer Service
Pidas
Aug 2004 - nowCustomer Service and IT Service Management- Strategy, Asessment, Development and Optimisation- Transformation to NEXT IT-Support- Coaching, Customer Experience Management- ITIL/IT Service Management projects- Leading Outsourcing/Outtasking projects
Head of Consulting
Jul 2021 - nowConsulting Leader Austria
Jan 2017 - Jul 2021Head of Consulting
Jan 2014 - Jan 2016Managing Consultant
Aug 2004 - Sept 2014
FH CAMPUS 02
Sept 2017 - nowLecturerService Management- Service Design- Service Engineering- Service-orientated business models
Licenses & Certifications
ITIL
TÜV SÜD
Customer Experience Management Certification
Global CEM Certification Program
Volunteer Experience
Member Of The Board
Issued by callcenterforum.at on Jan 2019Associated with Alexander StoikMember & Company Representative
Issued by Styrian Service Cluster on Jan 2014Associated with Alexander Stoik
Languages
- geGerman
- enEnglish
- frFrench
- itItalian
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