Shruti Munjare

Experience

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  E-Tokri: an Online Shopping Portal, Mohali India

  Jan 2018 - Apr 2018

  Logistics Coordinator

  • Gained expertise in order management by accepting customers’ orders, processing them, creating invoices, and shipping them, thus exceeding the organizational daily target by 20 online orders• Ensured data management of inventory by regularly counting daily stocks of around 200-300, entering data about inward and outward stocks in Microsoft Office Excel, and communicating low and out of stocks to the management, hence reducing discrepancies and error rate of missing inventory or wrong entry by 30%• Completed inventory and vendor management by regularly checking the stocks on-hand, placing replenishing orders to the vendors, receiving orders as per required targets, which helped in updating the online site on time with new stocks• Ensured proper invoices were created for 70-100 of the goods shipped each day by preparing them manually on the system and minimizing the return rate of products by 50%• Overviewed the packaging of the products by checking the packaging material used according to the respective product and contributed towards reducing the damage rate of in-transit products by 50% and helped in cost-cutting of the company by 15%• Monitored all shipments received from the vendors and made by the courier service to the customers to keep track of their performance • Dealt with customer problems by patient listening and communicating the serious concerns to upper-level management, hence succeeded in providing customer satisfaction Show less

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  Touchstone Educationals LLP

  Apr 2019 - Oct 2019

  Assistant Trainer

  • Managed the class of 45-50 students by mentoring, supporting, and motivating them, thus solving their problems and providing true feedback, and developing my leadership skills • Conducted interactive sessions in a class by allowing students to present their own ideas and motivating others to participate, thus helping students to gain confidence and improving their overall performance• Conducted troubleshooting speaking sessions for 10-15 students per day by individually talking to them to analyze the problem and provide solutions which helped in improving their grades and organization’s overall result by 30%• Assisted the faculty in conducting mock exams in the premises by planning seating arrangements for around 700 students and assigning duties to other trainers for invigilation and checking of papers, thus helping the institution in managing the exams effectively• Facilitated the lectures to students by MS Word and PowerPoint, making it effective learning and strengthening my technical skills• Followed the timetable of all modules of IELTS by organizing lectures and conducting them accordingly, thus excelling in time management Show less

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  GardaWorld

  Aug 2020 - now

  Security Guard

  • Observes and report activities and incidents at the client site, thus ensuring the security of client property and personnel• Conducts regular patrol and inspect client site and equipment present to look for any irregularities, unsafe conditions, security violations, unauthorized personnel• Provides access to customers on client site after monitoring them thoroughly to prevent the entry of any suspicious individual• Responds to any emergency situation of a fire, bomb threat, elevator emergency, medical emergency• Assists people by handling their queries as per my knowledge and adding up to my interpersonal skills Show less

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  EI Canto

  May 2021 - Aug 2021

  Market and Supply Chain Analyst

  • Conducted extensive research on the Canadian market by implementing market research tools like SWOT, PESTEL and using online sources which helped the company understand market feasibility and honed my research skills• Finalized 2 out of 6 boutiques for partnership and distribution strategies by analyzing different Canadian multi-cultural stores on the basis of sustainability, product types, location, and matching the 4 buyer personas of EL Canto with higher chances of purchasing from 6 boutiques• Identified different sustainable material providers in Canada by searching them and selecting the suitable ones on different criteria in MS Excel, hence giving different sourcing options to the company• • Understood the exporting laws and regulations about CCRFTA, labelling regulations, product code, documents of certificate of origin, cargo control documents, hence helping the employer get due diligence• Proposed different business solutions like new product line, social media like Pinterest, Instagram coupons and discounts, that led to revenue growth by 10% Show less

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  Charger Logistics Inc.

  May 2022 - now

  Accounts Coordinator

  • Build strong relationships with customers by staying in constant communication to ensure day-to-day and long-term needs are met• Manage customer expectations and provide exceptional customer service• Work with the Implementation team on successful opportunities to ensure accuracy in our pricing program• Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts• Participate in rate calculations, report preparation, and customer presentations for all large-spend bids• Ensure customer commitments are met, working with internal teams and executing operational tasks as needed• Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.• Maintain a database of clients, prospects, partners, and vendors• Monitor market conditions, product innovations, and competitors' products, prices, and sales• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports• Consult with clients to resolve problems and provide ongoing support• Coordinate prospect, sales, and current customer meetings working closely with VP of Sales/CS Show less