Sanjay Barooah

Experience

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  TERI - The Energy and Resources Institute

  Jan 1998 - Jan 2000

  Research Associate

  I conducted business development research, identifying prospective clients and target markets. I executed strengths, weaknesses, opportunities, and threats (SWOT) analyses and needs assessments for international companies, which they used to evaluate personnel growth and training requirements. Additionally, I organized international conferences, such as the World Sustainable Development Summit (WSDS), and presented research papers on climate change negotiations. I also wrote proposals for competitive bids from major international donor agencies and served as the Principal Investigator for TREAT (TERI’s Repository of Environmental Activities & Technologies). Furthermore, I edited the Journal of Environmental Studies and Policy, publishing research on global environmental issues. Show less

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  University of Denver

  Jan 2002 - Jan 2003

  IT Specialist

  I led a team of six interns to help faculty, students, and staff integrate an e-learning tool (Blackboard, now known as Anthology) at the Daniels College of Business (DCB). I coordinated all multimedia and training needs to support DCB’s 900 end users. My additional responsibilities included serving as the System Administrator for Windows Servers and managing the Ethernet network used by 100 students and 25 faculty and staff members. I also managed three advanced teaching labs, which were extensively utilized for training in Geographic Information System (GIS) tools using ArcGIS. Furthermore, I provided hardware and software support for 75 desktops and laptops, which included establishing user policies and ensuring PC security. Show less

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  Manitoba Hydro

  Jun 2003 - Jan 2005

  Business Analyst

  This position was in corporate strategy at a North American hydroelectric utility. My duties in corp. strategy entailed Energy Policy, Canadian-American Electricity Markets, and Aboriginal Peoples' Negotiation for Future Hydro Power Project Development.

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  Capgemini

  Jan 2005 - Aug 2013

  As Shipley Certified North America proposal management lead, I helped craft customized solutions responding to Requests for Proposals (RFPs). These Capgemini & partner Final Presentations/proposals typically comprised of staffing, pricing models, application development, application maintenance, and transition offerings for new applications & related infrastructure build and run programs. I crafted programs in SaaS application solutions, Cloud Service Providers (CSP) generating revenues in excess of $25M/year. A key requirement in this role was to advise clients on application rationalization/modernization roadmaps. I successfully delivered multi-year, multi-million-dollar application services wins at Novelis, Boehringer Ingelheim, Levi's Straus & Co., and Visteon. Show less Member of the Capgemini Executive Leadership Team at Coca-Cola. Coca-Cola was a global account for Capgemini. Capgemini had a Development Center of Excellence (CoE) at Coca-Cola. I was the leader of the package solution development tower for non-SAP applications. As a delivery leader for this tower, I grew revenue 30% YoY + provided direction to 8 Managers, 3 Architects, 5 Designers & 14 Developers in the U.S.A, India, Argentina & the Philippines. I was responsible for the successful solutioning, development, SQA/testing & post-production warranty for over a dozen active workstreams supported by a 40-member team. These projects were delivered in 3-technical sub towers: Clarity Portfolio Project Management (PPM), non-SAP enterprise applications & Product Lifecycle Management (PLM). This engagement comprising 12+ concurrent projects had budgets ranging from $50K to 500K, spanning timelines of between 2 to 10 months. Show less At several Fortune 100 Capgemini clients, I led initial contact teams for Data Center (DC) migrations, application/DB support, and service take-on for contracts across North America, Asia-Pacific, and Europe. The success plans ranged from 3 to 9 months and included the establishment of health metrics for IT delivery and services related to Statements of Work (SoWs) of up to $99M. These customer engagements were carried out in compliance with Food & Drug Administration (FDA) regulations. They incorporated 'good practice' quality guidelines (GxP), as well as validation processes such as Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ). The success plans were governed by negotiated Service Level Agreements (SLA) and Operational Level Agreements (OLA). Previously, I oversaw onboarding programs of up to $5M/year in CRM/commercial-off-the-shelf (COTS) application implementations (Siebel Call Center, now Oracle) in a legacy Telco environment, involving over 40,000 labor hours and related customer intimacy initiatives. Show less

  • Presales Architect

    Dec 2009 - Aug 2013

  • Engagement Executive

    Jan 2007 - Nov 2009

  • Customer Success Manager

    Jan 2005 - Dec 2006
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  EY

  Aug 2013 - Oct 2019

  As a lean portfolio leader in America's service delivery theater, I managed a portfolio of software products to support EY offerings in a tax data analytics platform. I was the interface between customer business leadership and product development teams. I successfully incorporated macro trends and operational excellence (OE) in a $100M portfolio by championing services playbook adoption within this Americas delivery organization and moderated a Community of Practice (CoP) that showcased continuous improvement. As a People Manager, I guided and performance managed cross-functional team(s) of up to 50 global FTEs. I undertook Service Organization Control 2 (SOC 2) analysis for technical and executive stakeholders, external customers & vendors. Lastly, I conceptualized and then built a process automation workflow for tax compliance that combined sensitive data, an electronic forms engine, and Enterprise Information Management (EIM) to transform K1 Tax Form scanning operations. This Optical Character Recognition (OCR) based Capture-Classify-Index-Distribute (CCID) product offered 1000% efficiency gain and greater than 90% accuracy. The OCR product was scaled as a Managed Service in hybrid routes-to-market (RTM) utilizing partner ecosystems (Thomson Reuters & OpenText). Show less Software product design owner in a technology transformation organization that offers software products in business intelligence, financial services, and tax. I have designed and built innovative products using software engineering best practices, contributing to the growth of a business advisory service line revenue. One of our notable achievements includes developing a digital healthcare solution that won the Technical Innovation Gold Stevie Award in 2015 for the Affordable Care Act Compliance & Analytics Support System (ACA COMPASS). As a Product Owner, I have managed the Kanban process, maintained the product backlog, identified and communicated risks, created User Stories and Use Cases, structured logical architecture and taxonomy, developed design documentation, and conducted cost-benefit analyses, product retrospectives, and demos. Show less

  • Service Delivery Director

    Aug 2016 - Oct 2019

  • Product Owner

    Aug 2013 - Jul 2016
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  Fulton County Schools

  Aug 2019 - now

  Governance Chair

  I am the Chair of the CHS Governance Council Steering Committee for a K-12 charter school district that serves 100,000 students across 100 schools with a $1.5 billion annual budget. In this elected community engagement role, I lead the Council in making critical financial, operational, and academic decisions that drive our progress metrics, which are monitored meticulously.

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  Palo Alto Networks

  Nov 2019 - Oct 2023

  Senior Client Director

  A business transformation team leader undertaking CxO Advisory for the global-100 accounts. As the maiden Client Partner for PANW, I crafted an immersive multi-year Security Roadmap for these top 1% customers. Typical engagements called Cybersecurity Insights and Roadmap Engagement (CIRE) involved providing capability insights to customer executives that integrate regulatory standards from the National Institute of Standards & Technology/International Organization for Standardization (NIST/ISO) and, industry benchmarks from the Center for Internet Security (CIS), packaged in a curated Executive Briefing (Best Practices Assessment). Follow on Executive Threat Report/Proofs-of-Concept (PoC) led to increased adoption and consumption of Palo Alto Networks Products & Services with a win rate of >50%. Accountable for the B2B Customer Experience (CX) Speedboat for this cybersecurity market leader. Show less

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  Copperpod Digital

  Apr 2024 - Dec 2024

  Senior Vice President

  I was a senior executive on the global leadership team at Copperpod Digital, a next-generation digital technology start-up specializing in machine learning and AI solutions. I lead the strategy and solutions practice to promote market expansion and enhance customer retention in the Americas. I develop strategies that facilitate acquiring new customers by conducting Joint Opportunity Assessments (JoA). This guided discovery and adoption planning discussion reinforces value propositions to customer account teams and helps facilitate deal closures. Show less