Colin Chung

Colin Chung

Retention Specialist

Followers of Colin Chung160 followers
location of Colin ChungGlasgow, Scotland, United Kingdom

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  • Timeline

  • About me

    Business Manager @ Stratstone | Specialist Automotive Finance Expert

  • Education

    • Glasgow Stow College

      2005 - 2006
      Higher National Diploma Electrical and Electronics Engineering HNC
    • Eastwood High School

      1999 - 2005
  • Experience

    • Webhelp UK

      Aug 2012 - May 2013
      Retention Specialist
    • Phoenix Car Company

      Jul 2013 - Apr 2016
      Sales Executive

      Sales executive representing Honda. Helping customers on their purchase of new or used vehicles. Upselling add-ons to maximise profits and enhance customer cover and experience

    • Park's Motor Group

      Apr 2016 - Sept 2018
      Sales Executive

      Sales executive representing Honda. Helping customers on their purchase of new or used vehicles. Upselling add-ons to maximise profits and enhance customer cover and experience.

    • Stratstone

      Sept 2018 - now

      Efficiently converting enquiries into sales via telephone/email/digital showroom, ensuring all sales opportunities are maximised by quoting finance quotes and peesenting add on products.Ensuring an incredible customer experience, establishing their needs, fully understanding their requirements and recommending appropriate products/servicesNegotiating with customers, overcoming objections and finding solutions to problems quickly and effectivelyAlways aiming to effectively close the deal first time aroundConfidently quoting a range of finance options under FCA GuidelinesI am responsible for quoting and stacking finance deals (online, non-customer facing role) after the Digital Sales Consultant has fully qualified the customer across a multitude of channels, predominantly through OEM and 3rd party enquiries. I look after the manufacturers online KPIs for the branch hitting monthly and quarterly target to achieve bonus. عرض أقل

      • Business Manager

        Feb 2025 - now
      • Business Manager

        Apr 2023 - Feb 2025
      • Digital Sales Controller

        Feb 2021 - Apr 2023
      • Sales Specialist

        Sept 2019 - Feb 2021
      • Retail Team Leader

        Sept 2018 - Sept 2019
  • Licenses & Certifications

    • Specialist Automotive Finance Expert

      Proficiency Solutions
      Oct 2025
    • Mercedes Benz C Sales Accreditation

      Mercedes-Benz AG
      Jan 2022
    • Treating Customers Fairly

      Financial Conduct Authority
      Oct 2025
    • FCA Competency Training

      Financial Conduct Authority
      Oct 2025