Addy Werling

Experience

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  Half Day Cafe

  Mar 2019 - Mar 2021

  Hostess & Barista

  - Greeted and sat hundreds of customers, handled financial transactions, bussed tables, prepared hundreds of coffee and espresso drink orders- Obtained feedback from customers about their experience, addressed and resolved customer complaints

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  Graeter's Ice Cream

  Sept 2020 - Jun 2024

  Team Manager

  - Completed financial transactions for hundreds of customers, opened and closed the store, wrote and prepared orders, counted registers and safe, delegated tasks for ~40 team members- Addressed and resolved customer complaints, served as a liaison between team members and store manager

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  Common People Creative

  May 2022 - Aug 2022

  Digital Marketing Intern

  - Wrote and edited several blog posts for our client, The Happy Camper to improve their marketing strategy and brand awareness- Created several social media posts and monthly social media content calendars to organize weekly posts on Instagram and Facebook

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  MetroParks of Butler County

  Jun 2022 - Apr 2023

  Community and Park Relations Intern

  - Debuted the first MetroParks Blog, Footprints, featuring park highlights, testimonials, and history to improve awareness of MetroParks- Establishing a strong customer base with the development of a new email marketing strategy through MailChimp, through which park updates and news are sent on a monthly basis

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  WG Content

  Jun 2023 - Aug 2023

  Marketing & Writing Intern

  - Debuted a new social media series, "From the Desk Of...," showcasing a behind-the-scenes look at WG Content’s employees and boosting engagement- Developed internal content, such as case studies and blogs, demonstrating the quantitative and qualitative impact WG Content provides its clients- Planned and managed a social media content calendar with monthly themes and posts- Undertook several different healthcare writing client projects, such as blogs, newsletters, and web pages, and used plain language to ensure content accessibility- Adapted writing tone to meet the needs and brand of each client- Conducted keyword research to improve SEO for WG Content and clients- Met regularly with the writing and marketing teams to brainstorm, communicate progress, and advance toward shared goals Show less

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  MetroParks of Butler County

  Aug 2023 - May 2024

  Freelance Writer

  - Wrote monthly blog posts for the MetroParks blog, 'Footprints,' expanding content and boosting consumer engagement online- Created social media posts for each blog to promote content and increase impressions- Meet regularly with a mentor to brainstorm content ideas, review upcoming work, and ensure consistent brand voice

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  WG Content

  Jul 2024 - now

  Content Writer