Claudia Lennox

Experience

• 

  Open Cities Ltd.

  Aug 2010 - Mar 2012

  Program Manager

  Open Cities was a start-up training organisation based in Libya, delivering business and language programs in the financial sector. Sadly is was forced to cease operations in 2011 - despite rapid growth - due to civil unrest.- Alongside MD, co-managed the start up and swift expansion of Open Cities Libya (from 5 to 15 staff in 6 months)- Worked with major organisations including the Libyan Sovereign Wealth Fund, the World Bank, DFID and the British Council- Business Development, including IP development, account management and sales meetings - in English and Arabic Show less

• 

  Leighton Contractors

  Apr 2012 - Jun 2012

  Bid Co-ordinator

  Multi-million-dollar tender for the SP Ausnet gas and electricity distribution networks, for a JV of major contractors Leighton Contractors and Thiess Services. This involved:- Coordination and support of the compilation of 6 volumes of content, responding to complex RFT. Presented to a high professional standard, submitted on time

• 

  Systemix Group

  Jun 2012 - Jan 2019

  Operations Director

  Systemix is a consultancy specialising in high performance strategies for infrastructure projects and organisations. As the Operations Director of this business, I was fully accountable for:- Management of an extended team of consultants and staff- Project Management of the organisation's assignments, including resourcing, stakeholder management, budgeting etc.- Writing responses to large, complex tenders- P&L management, budget forecasting and invoicing- Systems and process ownership, execution and ongoing improvement- Account management, as a key interface between the business and clients- Supporting projects in a consulting and analytical capacity Show less

• 

  Lennox IT

  Jun 2014 - Oct 2017

  Business ICT Consultant

  Family owned Business IT company offering tech support, assessment and delivery of system or software upgrades, websites and digital marketing. My role included:- Assessing organisations and providing recommendations and through life implementation of software and hardware solutions through effective project and change management.- Mapping systems and processes to identify inefficiencies, and propose/implement options for improvement- Developing online marketing strategies, including social media platforms, website development, branding and graphic design- Business development, including marketing, networking events, following up leads and account management Show less

• 

  VicTrack

  Jun 2018 - Feb 2021

  Information and Data Management Consultant

  Working with SMEs throughout VicTrack (owner of Victoria's transport land, assets and infrastructure) on a number of improvement projects including:- The implementation of Microsoft O365, with a particular focus on the SharePoint and the Power Platform workstreams.- Development of a new information management framework and improvement plan for the IM group, including delivery of a comprehensive review and remodel of the policy library.- Analysis of org and asset information requirements and development of a roadmap for the implementation of VDAS.- Managed projects to implement Systems Engineering processes, a Data Dictionary, and ITIL framework update.- Drove a critical transformation project to optimize rail safety and compliance against various national regulations and quality standards, leading a gap analysis and solution development for Engineering and Operations processes, against RSNL. Show less

• 

  Aurecon

  Feb 2021 - now

  Manager, Infrastructure Advisory

  Specialising in the following areas, for infrastructure assets and major infrastructure projects:- Data governance and data management- Information governance and information management- Digital engineering- System implementations and data migration