Deep Enrich
Denis Slabuhin
Начальник центров обслуживания клиентов
366 followers
Kyiv, Kyiv City, Ukraine
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About me
Business Analyst
Education
КНУКиИ
2010 - 2015Специалист Информационные управляющие системы и технологии
Experience
RGC
Mar 2015 - Nov 2019Начальник центров обслуживания клиентовОткрыл 8 - новых центров обслуживания клиентов;- администрировал клиентский сервис в 25 структурных подразделениях - оптимизировал бизнес процессы, улучшил взаимодействие между отделами и службами; - реализовывал задачи по маркетинговой стратегии (перевод клиентов на онлайн сервисы).
Метинвест-СМЦ\Метінвест-СМЦ
Dec 2019 - Nov 2021Project manager pmoВ поиске новых трендовых проектов и креативных задач!
BLG Microfinance
Jan 2022 - May 2022Руководитель специальных проектовФокусный проект - микрокредитование: Frontend, Creatio, интеграции
Dnipro-M
May 2022 - Oct 2022Бизнес-аналитикОптимизация департаментов продаж, логистики и франчайзинга - проектные работы + ERP
MasterCRM
Dec 2022 - nowБизнес-аналитик
Licenses & Certifications
- View certificate
Сертификация аналитика Sales Creatio (Базовый уровень)
CreatioJan 2023
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