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Anilkumar Yadav

Anilkumar Yadav

Desktop ENG

Followers of Anilkumar Yadav433 followers
location of Anilkumar YadavMumbai, Maharashtra, India

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  • Timeline

  • Skills

    Active Directory
    Computer Hardware
    Desktop Computers
    Event Ticketing
    Hardware
    Help Desk Support
    Information Technology
    Infrastructure EUC Management
    IT Compliance
    IT Hardware Support
    IT Infrastructure Management
    IT Infrastructure Operations
    IT Project+
    Management
    MDM & Endpoint Security (Desktop Central)
    Microsoft 365 Security
    Mobile Device Support
    Networking
    Office 365
    Office 365 Administration
    Patch and Vulnerability
    Project Management
    Servers
    Software Installation
    SQL
    System Deployment
    Team Leadership
    Team Management
    Technical Support
    Ticketing Systems
    Troubleshooting
    VIP Services
    Virtualization
    Windows
    Windows 7
    Zoho email
    Zoom

  • About me

    As Chief IT Manager at Capri Global Capital since November 2023, my focus is on leading IT service delivery, ensuring compliance, and driving excellence in project management. My expertise includes managing IT operations, enhancing end-user support, and optimizing technology infrastructure to support business objectives effectively. With over 12 years of experience in IT operations across the BFSI and enterprise sectors, I have honed my skills in Microsoft 365 Security, Patch and Vulnerability Management, and MDM & Endpoint Security. I am committed to fostering seamless collaboration, supporting critical IT functions, and advancing secure, efficient technology solutions

  • Education

    • Airport high school and jr collage

      2005 - 2006
      Bachelor of Science (BSc) Information Technology A

      SCC

    • University of Mumbai

      2008 - 2011
      Bachelor of Science Information Technology Information Technology

      Bsc IT

  • Experience

    • JPMorgan Chase

      Apr 2014 - May 2015
      Desktop ENG

      • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime • Ability to work without supervision and to take initiative.• Troubleshooting network connectivity in a LAN/WAN environment • Requesting and coordinating vendor support • Providing technical support via helpdesk systems for a wide range of internal & external applications.• Receiving, logging and managing calls from internal staff via telephone and email• Worked on Active directory users and computer configuration.• Worked on Blackberry configuration and good mobile application.• Updated management on a regular basis through reports and via email. Show less

    • Rolta India Limited

      May 2015 - Aug 2019
      Desktop Support Specialist

      Handle daily technical support activities on desktop support, data network and server management. Grow clients and communicate to Account Manager by determining new opportunities. Setup desktop computers and peripherals and test network connections. Install and test desktop software applications and internet browsers. Test computers to ensure proper functioning of computer systems. Train end users on usage of computer hardware and software. Develop and manage effective professional working relationships with contractor personnel, co-workers and clients. Adhere to policies as per corporate manuals and directives. Extend computer support for systems’ software and hardware. Setup computers and install software for various applications and programs. Show less

    • Wipro Limited

      Jan 2017 - Aug 2019
      IT TEAM LEAD in RBL BANK LIMITED

      Working as an IT lead engineer for RBL BANK LIMITEDMajor role is managing and troubleshooting of treasury related applications like , BARX , EIKON, BLOOMBERG etc ....Providing IT Supports to Managing Directors and VIP users like shareholders and Board of Directors .

    • RBL Bank

      Aug 2019 - Oct 2021
      Information Technology Manager

      Decisive, self-motivated and optimistic. Over 7 years of experience in IT Service Delivery & End User Support with significant experience in operations, desktop management, project management, client management, implementing processes, streamlining workflow, improving efficiency & productivity.

    • Capri Global Capital Ltd.

      Nov 2023 - now
      Chief IT Manager

  • Licenses & Certifications

    • MCITP

      Microsoft
      Jan 2011