
Tashiah Singleton, MPA
Academic Program Manager

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About me
Strategic Advisor to Leaders & Organizations | Enhancing Strategy, Culture & Operational Excellence
Education

Woodrow Wilson School of Public and International Affairs
2011 - 2011PPIA Junior Summer InstituteActivities and Societies: Served on a 4-person team to develop a comprehensive smart cities plan to the Mayor and Business Administrator of Long Branch, NJ in the areas of transportation, e-government, and environment. The Woodrow Wilson School Junior Summer Institute (JSI) is part of the Public Policy & International Affairs (PPIA) Fellowship Program, a national consortium of the top public policy and international affairs graduate schools that prepare college juniors for advanced degrees and careers serving the public good.The Junior Summer Institute provides participants with the tools for critical thinking, speaking, writing and quantitative reasoning, and with the skills and experiences necessary… Show more The Woodrow Wilson School Junior Summer Institute (JSI) is part of the Public Policy & International Affairs (PPIA) Fellowship Program, a national consortium of the top public policy and international affairs graduate schools that prepare college juniors for advanced degrees and careers serving the public good.The Junior Summer Institute provides participants with the tools for critical thinking, speaking, writing and quantitative reasoning, and with the skills and experiences necessary to create, analyze, implement, evaluate and affect policy in a multicultural, multiethnic society Show less

Rutgers, The State University of New Jersey-Newark
2008 - 2012Bachelor of Science (B.S.) Criminal Justice & Sociology Summa Cum LaudeActivities and Societies: Honors College Senior Thesis: Newark’s Decline: Evaluating Federal Housing Policies from 1920-1960 Rutgers In Italy, School of Lingauviva, Spring 2011 Semester Abroad

NYU Robert F. Wagner Graduate School of Public Service
2018 - 2020Master's degree Management and LeadershipActivities and Societies: Center For Public Research and Leadership Consultant, Social Sector Leadership and Diversity Fellow, (SSLD); Black Student Association, Alumni Chair Wagner Diversity Council Member, Professor Assistant for: Performance Measurement & Management; Management & Leadership Relevant Courses: Financial Management; Consulting for Public Service Organizations; Human Resources Leading Talent Development; Strategic Management and Leadership; Data Visualization; Program Analysis and Evaluation
Experience

Great Oaks Charter School Newark
Aug 2012 - Feb 2014Academic Program ManagerAs Academic Program Manager, I led targeted academic interventions for over 90 students, achieving a significant increase in homework completion rates from 60% to 93%. I developed and facilitated professional development seminars, fostering a culture of excellence and collaboration among staff. Additionally, I provided tailored coaching for AmeriCorps tutors, enhancing their instructional effectiveness and contributing to improved student outcomes. My leadership focused on creating a supportive environment that prioritized academic achievement and professional growth. Show less

Newark Public Schools
Feb 2014 - Jun 2016Senior Recruitment CoordinatorAs Senior Recruitment and Selection Coordinator for Newark Public Schools, I designed strategic recruitment protocols that improved candidate quality and streamlined selection processes, successfully placing over 170 teachers and school leaders. I developed and implemented a Teacher Aide interview process for 2,000+ candidates, facilitating onboarding and supporting organizational change. To address critical staffing needs, I built and maintained strategic partnerships with universities and nonprofit organizations, ensuring a steady pipeline of qualified educators for hard-to-staff subjects such as math and science. Show less

Leadership Newark Inc
Sept 2014 - Jun 2016Public Policy FellowAs a Public Policy Fellow with Leadership Newark, I served as a consultant, designing a marketing campaign to amplify awareness of domestic violence and create a platform to drive funding for critical direct services. Through this role, I honed leadership and problem-solving skills by addressing complex policy issues impacting the greater Newark community. Leveraging case studies, simulations, field visits, and panel discussions, I developed actionable strategies to influence positive change and advocate for underserved populations. Show less

Education Pioneers
Jun 2016 - Aug 2018Manager, Learning ProgramsAs Manager of Learning Programs at Education Pioneers, I designed and facilitated leadership development workshops on diversity, equity, inclusion, the opportunity gap, and adaptive leadership principles for over 400 Education Fellows across the northeast and Midwest. I provided tailored career coaching for 20+ Fellows, supporting their professional growth and placement success. I implemented strategic program improvements using a logic model and evaluation cycle to enhance workshop content and logistics for 12 cities. Additionally, I re-launched and led a 15-person alumni board and facilitated design thinking sessions to define DEI goals and best practices. I spearheaded internal initiatives, including the creation of a DEI Advisory Board, and launched professional development sessions for 60 staff across three regions. Show less

Infor
May 2019 - Aug 2019Operations Graduate InternServed as an Operations Graduate Intern supporting the Vice President of Diversity and Inclusion in advancing the company’s D&I strategy. Contributed to strategic initiatives, including designing a marketing and recruiting strategy to attract diverse talent, establishing an employee resource network charter to foster inclusivity, and creating a centralized talent review database for senior leaders to evaluate and calibrate 2,000+ directors. Achieved notable success by launching a professional development program for college interns, focusing on interpersonal leadership, personal branding, and addressing unconscious bias. Partnered with cross-functional teams to align organizational diversity goals with business priorities and enhance talent management processes. Show less

Columbia Law School
Sept 2019 - Dec 2019Project Consultant, Center for Public Research and LeadershipServed as a Project Consultant to support the development of a litigation strategy aimed at advocating for California schoolchildren attending chronically underperforming public schools. Conducted comprehensive research and data analysis to inform strategic decision-making, including the identification of pro bono counsel, selection of target districts, development of plaintiff interview protocols, and drafting of a preliminary legal complaint. Collaborated with cross-functional stakeholders to ensure alignment with broader advocacy goals and actionable outcomes. Show less

Uncommon Schools
Aug 2020 - Jan 2022Acting Director of OperationsAs Acting Director of Operations, I co-led a 40+ member team, fostering a culture of collaboration and accountability to achieve organizational goals. I ensured operational excellence by overseeing key functions such as local and state compliance, state testing, daily operational systems, and managing a multi-million-dollar financial plan. Through streamlining workflows for student enrollment, attendance, and family engagement, I significantly improved operational efficiency, contributing to the seamless functioning of a high-performing school environment. Show less

Hebrew Public
Feb 2022 - Apr 2024As Assistant Head of School, Operations, I successfully launched a new school, growing enrollment from 86 to 157 students with a 92% retention rate within one year. I led a team of 21 staff members, driving professional development and operational excellence. By designing and implementing a six-year strategic plan, I introduced scalable systems that streamlined operations and ensured long-term sustainability. During a critical period at a sister school, I provided leadership that optimized systems for a community of over 300 students and 40 staff. My ability to foster strong relationships with families, board members, and partners supported transparency, collaboration, and the school's overall success. Show less
Assistant Head of School for Operations
Aug 2022 - Apr 2024Founding Director of Operations
Feb 2022 - Jul 2022

Sunrise Senior Living
May 2024 - Feb 2025Executive DirectorAs Executive Director, I led all aspects of community operations, ensuring exceptional care for residents in memory care and assisted living through strategic financial management, labor optimization, and team development. I drove occupancy growth and strengthened the community’s local reputation through service excellence and engagement initiatives. By fostering a collaborative workplace culture, I improved communication, teamwork, and alignment with organizational goals. I maintained proactive resident and family engagement, enhancing satisfaction through personalized programs and high-touch customer service. My leadership resulted in increased trust, positive testimonials, and a thriving community environment. Show less

Freelance
Feb 2025 - nowIndependent Consultant | Operations & Strategic Advisor● Providing strategic advisory services to education and nonprofit organizations.● Advising education and nonprofit organizations on process optimization, compliance, and operational efficiency.● Facilitating leadership workshops on change management, team development, and workplace culture.● Coaching leaders on organizational strategy, talent development, and performance management.● Designing scalable onboarding systems to strengthen retention and leadership pipelines.● Providing financial and resource planning guidance to align strategy with mission-driven outcomes.● Leading change management initiatives to improve team structures and streamline internal communication.● Implementing data-driven decision-making strategies, including KPI tracking and performance optimization. Show less
Licenses & Certifications
- View certificate

Business Etiquette: Phone, Email, and Text
LinkedInJun 2019 - View certificate

Business Etiquette: Meetings, Meals, and Networking Events
LinkedInJun 2019
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