Rojas Jillian

Experience

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  Ann & Robert H. Lurie Children's Hospital of Chicago

  Mar 2001 - now

  • Areas of responsibility include the following: Resource Team (Float Pool of RNs and CNAs as well as the Resource Transport Team RNs), the Vascular Access Team (VAT), and Patient Support Services (Unit Secretaries and Patient Transporters).• Responsible for 4 managers who have 140 direct reports or 109.9 ftes• Operational Lead for Patient Support Services Workgroup as part of the Labor Solutions Team for Sustainable Savings Initiative (SSI)o Reduced budgeted ftes by 13.6 in FY16o Redesigned workflows for the Patient Transport Team and Support Service Technicians who are now Equipment Services Associates (ESAs)o Engaged frontline staff and co-leading the process improvement work around equipment management• Participate in the Solutions for Patient Safety (SPS) accelerated cohort on reducing PIV Intravenous Extravasations (PIVIEs): Piloting the use of Get Well Network to engage patients and families in the reduction of PIVIEs. Implemented VAT post-PIVIE event review after the adoption of the Cincinnati Children’s Hospital scale in June 2014 as well as expanded it to the non-inpatient areas. • Achieved goal of 100% of VAT RNs competent in ultrasound guided PIV placement in addition to the successful cross training of Resource Team RNs to VAT• Created a tool to capture productivity for the VAT• Improved VAT employee engagement scores and internal customer survey results from 2012 to 2016• Led Resource Team RN Quality Chair to create Resource Team’s first quality dashboard • Received Formal Nurse Leader Nurse Exemplar Award in 2016 Show less • Areas of responsibility include the following: The Sleep Medicine Center, Ambulatory Float Pool, Behavioral and Development, Dermatology, Genetics, Gastroenterology, Infectious Disease, Kidney, Neurosurgery, NICU follow-up, Ophthalmology, Otolaryngology, Pediatric Surgery, Pulmonary, Rheumatology, Staff Office, and Travel Clinic• Responsible for 4 managers who have over 100 direct reports or 82 ftes • Increased family friendly hours for several of our outpatient services including sleep studies• Created ambulatory nurse protocols and collaborated with the physicians and surgeons to reduce nurse order entry in the Outpatient Center as well as increase compliance with Meaningful Use• Collaborated with Quality Informatics to implement the influenza vaccination best practice alert in EPIC as well as created the Influenza Vaccination protocol for RNs to practice at top of license • Created and led Ambulatory Multidisciplinary workgroup to implement changes to our nurse call system post move after identifying safety concerns• Implemented Lean in Ophthalmology Clinic and Otolaryngology Clinic• Redefined the role of charge nurse/clinic flow coordinator• Collaborated with IT to create a patient location system in EPIC and operationalized it• Collaborated with Administrator of Satellite Services to implement a satellite-based RN model in Gastroenterology in an effort to improve the patient experience as well as to retain nurses• Member of Magnet Steering Committee for our re-designation in 2015• Member of the taskforce to create and implement Daily Safety Debriefs• Nominated for Formal Nurse Leader for 2009 and 2012 Nurse Exemplar Awards Show less • Managed up to 40 direct reports including Nurses, Advanced Practice Nurses, Certified Nursing Assistants, Medical Assistants, Genetic Counselors, and Ophthalmic Techs/Orthoptists• Responsible for daily operations that include, but not limited to, staffing, scheduling, payroll, ordering and maintaining equipment, and quality assurance• Facilitate change initiatives that included implementation of the Electronic Medical Record, and Electronic Time and Attendance. Opened a new staff office and relocated several clinics• Successfully initiated the clinical ladder program for professional development for genetic counselors • Member of the Accreditation Readiness Team and participated as a scribe for the Joint Commission Survey in 2007 and 2010. Participate in mock surveys annually• Member of Outpatient and Family Satisfaction Team. Implemented “Rounding for Outcomes”• Instrumental in the design and development of the new hospital planning for ambulatory services, operational planning, and represented ambulatory nursing on the staff and stuff committee• Chaired Ambulatory Quality Committee• Successfully managed department resources and budgets for up to ten cost centers and collaborated with Director to prepare annual budget• Implemented plan with Triton College for students in ophthalmology Show less • Acted as a relief charge nurse and preceptor• Chairperson of the Family Centered Care Committee (2003-2006) • Chairperson of Staffing and Scheduling Committee/Member (2002-2006) • Instructor for the transition to computer charting (2002-2006) • Organized and provided a new graduate RN orientation to unit (2003-2006)• Nominated for Nurse Preceptor and Expert Clinical Nurse for the 2005 Nurse Exemplar Awards• Diversity trainer (2005-2007)• Participated in Center for Frontline Nursing Leadership (2006) Show less

  • Director, Patient Care Operations

    Jun 2014 - now

  • Director, Ambulatory Services

    Apr 2011 - Jun 2014

  • Manager, Ambulatory Services

    Jun 2006 - Apr 2011

  • Staff RN

    Mar 2001 - Jun 2006
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  University of Illinois Medical Center

  Jan 2005 - Dec 2005

  Graduate Student

  Leadership and management practicum for graduate school with Director of Pediatrics/PICU • Developed interventions to reduce incidental overtime• Created and presented an interactive tool to evaluate staff on the 2005 safety goals• Collaborated with leadership team and staff nurses to finalize the new pediatric transport team• Assisted the Director in budgeting, staffing, interviewing, conflict management, quality assurance, performance evaluation, and staff education

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  North Park University

  Mar 2006 - May 2006

  Adjunct Faculty

  Adjunct faculty for Undergraduate Pediatric Nursing Clinical on an Infectious Disease/Step-Down NICU at Children’s Memorial Hospital.