Leah Nanninga

Experience

• 

  Commonwealth Bank of Australia

  May 1999 - Dec 2004

  Personal Lender Sales

  - Maintaining a strong focus on delivering on Sales targets- Identifying new lending opportunities- Customer retention- Database management- Risk management

• 

  Powerstate Credit Union

  Nov 2005 - Jul 2007

  Lending Sales Manager

  - Maintaining a strong focus on delivering on Sales targets- Identifying new sales opportunities- Customer retention- Database management- Risk management

• 

  Homeloans Ltd

  Jul 2007 - Aug 2008

  Brokers Assistant

  - Build and maintain productive relationships with internal and external customers- Processing new loan applications- Liasing with Financial Institutions

• 

  Fuji Xerox Australia

  Aug 2008 - Dec 2014

  Customer Relationship & Sales Support Coordinator

  - Build and maintain productive relationships with internal and external customers- Acting as a main point of contact for customers regarding business service issues, questions and concerns- Monitor and control expenses- Identify gaps in business processes and develop more appropriate solutions- Maintaining and building customer relationships through regular Account Reviews- Preparation of meeting Agendas and minutes. - Event Management- Travel bookings and coordination- Management of FXA Database- Stakeholder management- Building management - including management of Contractors and signing off on building works- Quality Assurance - Australia wide- Health & Safety Site compliance - Environmental Reporting. Show less

• 

  NEC Australia

  Jan 2015 - Oct 2021

  Working across all SA Gov agencies. - Internal project implementation - Providing regular updates on the progress of new Service requests, quotes and projects to clients.- Monitoring requests through workflow management tools. Managing outcomes from various resources to deliver the documented services to clients.- Liaise with team members and other internal departments on resource optimisation and effective delivery of tasks.- Responsible for the creation and maintenance of accurate client documentation.- Preparation of Government additional services monthly billing.- Giving feedback to the business on internal processes and providing alternate solutions.- Monitoring and tracking all outgoing services and hardware quotes for forecasting purposes. Show less

  • Service Delivery Manager

    Sept 2016 - Oct 2021

  • Account Delivery Officer

    Jan 2015 - Sept 2016
• 

  AIRWAY Logistics

  Jan 2022 - now

  National Group Administrator

  - Coordination of National Administration requirements - Build and maintain productive relationships with internal and external customers- Monitor and controlling expenses- Identify gaps in business processes and develop more appropriate solutions - Event Management- Travel bookings and coordination- Stakeholder management- Building management